Student Recruitment Advisor - Greenford

Global Banking School; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is looking for a dynamic Student Recruitment Advisor to enhance student enrollment. In this role, you will leverage your sales acumen and communication skills to attract prospective students, guiding them through the admissions process while providing exceptional customer service. You will utilize CRM systems to maintain accurate records and engage with students through various channels. This is a unique opportunity to contribute to a forward-thinking institution committed to student success and community impact.

Qualifications

• Demonstrated sales and communication skills to engage prospective students.
• Ability to provide exceptional customer service and support.

Responsibilities

• Engage with prospective students through various communication channels.
• Track enquiries and manage student recruitment pipelines effectively.

Skills

Sales Acumen

Communication Skills

Customer Service Skills

Active Listening

Closing Skills

Tools

CRM Systems

Job description

We are seeking a dynamic and motivated Student Recruitment Advisor to join our team. As a Student Recruitment Advisor, you will play a key role in attracting and enrolling prospective students to our institution. You will utilize your sales and communication skills to engage with potential students, guide them through the admissions process, and facilitate their transition to becoming enrolled students while providing exceptional customer service.

• Track Enquiries, applications, admissions data, and manage student recruitment pipelines.

• Showcase the unique features and benefits of GBS programs, highlighting strengths such as faculty expertise, industry connections, and experiential learning opportunities.

• Utilize CRM systems to maintain accurate records of interactions with prospective students, including contact information, enquiries, and outcomes.

• Utilize various communication channels, including phone calls, emails and virtual platforms, to engage with prospective students and nurture leads.

• Maintain ongoing communication with prospective students to keep them engaged and informed throughout the admissions process.

• Offer information, advice, and guidance on Student Finance and available financial support to address learning barriers.

• Conduct informational sessions and campus tours for prospective students to showcase our programs and facilities.

• Assist with special projects and initiatives related to student recruitment and enrolment management as needed.

• Participate in training sessions, workshops, and professional development opportunities to enhance your knowledge and skills as a Student Recruitment Advisor.

• Sales Acumen:Identify the needs and goals of prospective students and recommend suitable programs. Utilize effective selling techniques to achieve enrolment targets.

• Communication Skills:The ability to effectively communicate with prospective students through various channels including in-person interactions, phone calls, emails, and other platforms.

• Customer Service Skills:Providing exceptional customer service to prospective students by addressing their enquiries, concerns, and needs in a timely and professional manner.

• Active Listening:Listening attentively to the needs and concerns of prospective students and responding with tailored solutions and support.

• Closing Skills:Effectively guiding prospective students through the enrolment process and overcoming objections to secure commitments and enrolments.

The Student Recruitment Advisor will also be expected to demonstrate their commitment:

• to GBS values and regulations, including equal opportunities policy.
• the GBS’s Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GBS’s Environmental Policy.
• to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus.

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