Student Recruitment Advisor

English Path; Manchester; On-site; GBP 24,000 - 28,000; Full time

Job summary

English Path is seeking a Student Recruitment Advisor to enhance enrollment efforts at its Manchester language school. The role involves engaging with prospective students, guiding them through the admissions process, and ensuring high levels of customer satisfaction. The ideal candidate will have a bachelor's degree, experience in sales, and excellent communication skills in English and French.

Qualifications

• Proven experience in inside sales or telesales, preferably in education.
• Minimum 1 year relevant experience required.
• Proficiency in CRM software.

Responsibilities

• Conduct outreach to prospective students via various communication channels.
• Assist students with application and enrollment processes.
• Maintain accurate records of interactions in CRM.

Skills

Fluent in English

Fluent in French

Excellent communication skills

Self-motivated

Problem-solving skills

Persuasion and negotiation

Adaptability

Education

Bachelor's degree in a relevant field

Tools

CRM software

Job description

This range is provided by English Path. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

ROLE PURPOSE:

As a Student Recruitment Advisor at English Path, your primary responsibility will be to drive student recruitment efforts for our language school. You will engage with prospective students, guide them through the admissions process, and provide them with information about our programs and offerings. This role is crucial in ensuring that English Path meets its enrolment targets while maintaining high levels of customer satisfaction.

ROLES AND RESPONSIBILITIES:

• Conduct proactive outreach to prospective students via phone, email, and other communication channels.
• Respond to inquiries from potential students and provide detailed information about educational programs, admission criteria, and benefits.
• Listen to students' needs and objectives to understand their educational goals and provide tailored solutions.
• Explain the value proposition of the institution and how it aligns with the students' career aspirations.

Admissions Assistance:

• Assist students with the application and enrolment process, ensuring they complete all necessary paperwork and meet admission requirements.
• Follow up with applicants to provide guidance, address questions, and track their progress.

Product Knowledge:

• Maintain a deep understanding of the institution's programs, courses, and curriculum.
• Stay updated on industry trends, competitors, and the latest developments in the education domain.

Lead Management:

• Maintain accurate records of all interactions with prospective students in a Customer Relationship Management (CRM) system.
• Qualify and prioritize leads based on their interest and readiness to enrol.
• Work towards achieving individual and team enrolment targets to contribute to the institution's growth.

Reporting:

• Prepare regular reports and updates on your sales activities and conversion rates to assess progress and identify areas for improvement.

Customer Relationship Management:

• Foster positive relationships with students and provide ongoing support to ensure a seamless onboarding process.

ESSENTIAL QUALIFICATION, EXPERIENCE AND SKILLS:

Qualification:

• Bachelor's degree in a relevant field is preferred.

Experience:

• Proven experience in inside sales or telesales, preferably in the education sector.
• Minimum of 1 year relevant experience is required.
• Proficiency in using CRM software and other sales tools.

Skills:

• Fluent in English and French (essential), and Arabic (Desirable)
• Excellent communication skills and the ability to engage and build rapport with prospective students.
• Self-motivated and target driven.
• Strong problem-solving and negotiation skills.
• Knowledge of the education sector and a passion for promoting education.
• Adaptability and a willingness to learn and grow in a fast-paced environment.

We are looking for people with the following behaviours and attributes:

• Confident, enthusiastic, empathetic, and friendly
• Flexible with a positive ‘can do’ attitude.
• Professional appearance
• Approachable and friendly manner
• Takes ownership.
• Communicate proactively.
• Are active listeners.
• Are respectful and value students, parents, and other customers.

This Student Recruitment Advisor role at English Path is vital for connecting with potential students, understanding their needs, and helping them make informed decisions about their educational future. It requires strong communication, sales, and customer service skills to be successful in recruiting and enrolling students into the school’s programs.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Education, Customer Service, and Sales

• Industries

  Education Administration Programs

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