Student & Programme Administration Officer

Royal Holloway, University of London; Egham; On-site; GBP 30,000 - 36,000; Full time

Job summary

An esteemed higher education institution is seeking a motivated Student and Programme Administration Officer in Egham. This role requires excellent organisational skills to support the delivery of academic courses and manage assessments. The successful candidate will benefit from a competitive salary, generous annual leave, and training opportunities. Candidates must be eligible to work in the UK. Applications close on 30 September 2025.

Benefits

Generous annual leave entitlement

Training and Development opportunities

Pension Scheme with generous employer contribution

Cycle to Work, Season Ticket Loans

Free parking

Qualifications

• Experience supporting student processes from assessment to graduation.
• Ability to use initiative in a fast-paced environment.
• Strong interpersonal skills to maintain relationships with staff.

Responsibilities

• Support stages of the student life cycle.
• Organise and deliver departmental assessments.
• Respond to queries from staff and students.

Skills

Organisational skills

Problem-solving

Communication

IT knowledge

Flexibility

Tools

Microsoft Excel

University specific software

Job description

Overview

Student Administration - School of Life Science and the Environment

Location: Egham

Salary: £30,621 per annum - including London Allowance. This is the expected starting salary for this post however appointment at a higher point may be made for candidates who demonstrate exceptional skills and experience relevant to the role.

Post Type: Full Time

Hours per Week: 35

Weeks per Year: 52

Closing Date: 23.59 hours BST on Tuesday 30 September 2025

Reference: 0925-222

Right to work: It will not be possible for the University to issue a Certificate of Sponsorship to the successful candidate for this position. Therefore, the appointable candidate will need to be eligible to work in the UK or have leave to remain in the UK and associated right to work for the duration of their employment with the University, in accordance with the Immigration, Asylum and Nationality Act 2006.

Full-Time, Fixed-Term

Applications are invited for the post of Student and Programme Administration Officer in the School of Life Sciences and the Environment. We are looking for an organised and motivated individual to join our dynamic team. You will be joining a thriving academic school, home to the departments of Biological Sciences, Earth Sciences, Geography, Health Studies and Psychology. This is an excellent opportunity to be part of an experienced, motivated, and forward-thinking team.

About The Role

The Student & Programme Administration Officer role will be responsible for a variety of tasks and processes to support the delivery of academic courses. In this position you will:

• Support all stages of the student life cycle from assessments to graduation.
• Organise the set-up and delivery of departmental assessments (coursework and exams).
• Provide lead administrative support for Department Assessment Boards.
• Respond to a range of queries from staff and students.
• Develop excellent working knowledge of a variety of IT systems and platforms ranging from Microsoft Excel to University specific software and platforms.
• Maintain good working relationships with staff from all areas of the University including Professional Services and Academic Staff.

The Challenge

We are growing as an institution, sometimes working in a fast-paced environment. Flexibility and adaptability are key in making the role a success. The role holder will be able to use their initiative and to take responsibility for problem-solving and improving service delivery.

In return we offer a highly competitive rewards and benefits package including:

Benefits

• Generous annual leave entitlement
• Training and Development opportunities
• Pension Scheme with generous employer contribution
• Various schemes including Cycle to Work, Season Ticket Loans
• Free parking

The post is based in Egham, Surrey where the University is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London.

For queries on the application process the Human Resources Department can be contacted by email at: [e-mail]

Please quote the reference: 0925-222

Closing Date: 23:59, 30 September 2025. Interview Date: To be Confirmed.

Further details: Job Description & Person Specification. Email details to a friend. Apply Online.

The university has adopted hybrid working for some roles therefore some remote working may be possible for this role.

Royal Holloway is committed to equality, diversity and inclusion (EDI), and encourages applications from all people regardless of age, disability, gender, marital status, parental status, race, religion or belief, sexual orientation, or trans status or history. More information on our structures and initiatives around EDI, including information on staff diversity networks, can be found on our Equality and Diversity Intranet page.