Student Fees Administrator

www.findapprenticeship.service.gov.uk - Jobboard; Egham; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

An educational institution in Egham seeks a Student Fees Administrator for the Finance Department. This role involves managing student accounts, collecting tuition and accommodation income, and requires strong attention to detail and teamwork. Offering a competitive benefits package, including generous leave and training opportunities, this position is partly home-based and partly on-site. Ideal candidates will have experience in credit control and familiarity with financial systems.

Benefits

Generous annual leave

Training and Development opportunities

Pension Scheme

Cycle to Work scheme

Free parking

Qualifications

• Experience in credit control processes.
• Ability to work independently and in a team.
• Knowledge of the Higher Education sector is beneficial.

Responsibilities

• Manage accounts and provide services to student customers.
• Collect tuition and accommodation income.
• Work with financial systems and ensure a high level of service.

Skills

Credit control processes

Attention to detail

Teamwork attitude

Tools

Financial systems

Job description

Applications are invited for the post of Student Fees Administrator - Credit Control in the Student Fees Office, Finance Department.

This is a varied and demanding role involving the direct provision of services and account management to our student customers. You would be working as part of the Student Fees team at Royal Holloway who are responsible for the collection of tuition and accommodation income from students, sponsors and other third-party payers as well as general student account management. The team achieves outstanding results and works in partnership with colleagues across the University to deliver a high level of service to our students.

Applicants should demonstrate experience of credit control processes and knowledge of the Higher Education sector would be beneficial but not essential. They will need to be able to work independently but also within a team. This will be combined with strong attention to detail, experience of working with financial systems and a positive, team-focused attitude.

In return we offer a highly competitive rewards and benefits package including:

-Generous annual leave entitlement
-Training and Development opportunities
-Pension Scheme with generous employer contribution
-Various schemes including Cycle to Work, Season Ticket Loans and help with the cost of Eyesight testing.
-Free parking

The post is largely based in Egham where the College is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London, although there may be some home-based working also.

Please note: "DO NOT apply if you have applied within the last 12 months"

For an informal discussion about the post, please contact Mina Jobanputra, Head of Student Fees on [e-mail]

For queries on the application process the Human Resources Department can be contacted by email at: [e-mail]

Please quote the reference: 0725-166

Closing Date: Closing Date: 15 August 2025

Interview Date: 27 August 2025