Student Experience Support Officer

TN United Kingdom; Leeds; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a Student Experience Support Officer to enhance student engagement and support during key academic periods. This role involves assisting with student inductions, events, and administrative tasks, ensuring a smooth experience for students. The ideal candidate will have strong administrative skills and a passion for helping students succeed. Join a dynamic team dedicated to fostering a positive educational environment and making a real impact on students' lives.

Qualifications

• Experience in administration and supporting student events.
• Strong communication skills and ability to work under pressure.

Responsibilities

• Support delivery of student inductions and events.
• Assist with general administration during peak periods.

Skills

Administrative Skills

Communication Skills

Education

GCSE including Maths & English A-C (9-4) or equivalent

Job description

Social network you want to login/join with:

Student Experience Support Officer, Leeds

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Client:

Study Group

Location:

Leeds, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

ef6cdcbe3ed8

Job Views:

10

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

Contract type: Variable Hours – Fixed Term (29/08/2025)

Location: Leeds, Leeds International Study Centre

Salary: £12 per hour

Leeds International Study Centre and its programmes are provided by Study Group in collaboration with the University of Leeds and Leeds Beckett University.

Reporting to the Head of Registry and Operations & the Head of Student Support, you will be a member of the Student Experience Team, supporting both the Registry & Operations Department and the Student Support Department with administrative duties during key busy periods.

About the Role

• Supporting the delivery of student inductions throughout the academic year.
• Supporting student events and activities throughout the academic year as required.
• Assisting with general administration and data tasks during peak periods.
• Assisting with the completion of student university applications.
• Providing general support to the Student Experience Team during peak periods.

About You

• GCSE - including Maths & English A-C (9-4) or equivalent.
• Experience of working within administration.

About Us

Study Group is a leading international education provider dedicated to helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensures students receive the best educational services. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available.

Organisational Compliance

Study Group prides itself on high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes. Successful applicants will undergo checks including Criminal Background Check (country specific), two references, ID and Right to Work checks, as well as Education Verification.

We are committed to being an equal opportunity employer and creating a diverse and inclusive workplace. We ensure equal opportunities for all individuals, regardless of race, gender, religion, nationality, or other factors. We believe the best person for the job is selected based on skills and experience. Your information will be kept confidential and stored securely.