Student Experience Coach

Allscreens Nationwide Ltd; Bromsgrove; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Employee Assistance Programme

Regular CPD & development

Career progression opportunities

Flexible working (depending on role)

Cycle to Work Scheme

Onsite parking

Job summary

Heart of Worcestershire College is seeking a proactive Student Experience Coach for our Bromsgrove campus. You will support in planning, coordinating and delivering a diverse programme of enrichment, personal development and student engagement activities that align with the college's priorities.

You will lead on organising key events, develop student leadership initiatives and promote participation, inclusion and community engagement across all student groups, while monitoring impact and

Qualifications

• Experience working with students or in student services environments.
• Demonstrated patience and resilience in challenging situations.
• Strong interpersonal and communication skills with a diverse student body.

Responsibilities

• Plan, coordinate and deliver enrichment and student engagement activities.
• Lead on student events such as Freshers' Fair, conferences and campaigns.
• Develop student leadership initiatives including ambassadors and governors.
• Promote inclusion, volunteering and community engagement across student groups.
• Monitor participation and report on learner engagement and outcomes.
• Support safeguarding, inclusion and personal development strategies.
• Build relationships with external partners and coordinate resources and budgets.

Skills

Experience

Patience

Resilience

Job description

Please note: HoW College reserves the right to extend the advertising period for this vacancy or close the vacancy early in line with volume of applicants. We would therefore advise interested candidates to apply promptly.

WHAT WE ARE LOOKING FOR:

To become a Student Experience Coach in our Student Experience and Engagement department, we need someone who is experienced, patient and resilient.

The successful candidate will have the chance to acquire new skills and develop their abilities in a wide range of activities.

We have a variety of students from the surrounding area; we are a welcoming and inclusive community that champions diversity and equality across our college.

Our departments collaborate to establish and uphold the inclusive HoW culture, we keep this in mind as we manage interactions with the public, fellow employees, and nearby schools.

Although this position is based at our Bromsgrove campus, all applicants must be prepared to travel to our other campuses or surrounding areas as required.

WHAT YOU'LL BE DOING:

To find a more detailed list of your day-to-day responsibilities, please refer to the key roles and accountabilities section on our Job Description. You will support in many aspects, to name a few:

• Plan, coordinate and evaluate a diverse programme of enrichment, personal development and student engagement activities that support the College's strategic priorities.
• Lead on the organisation and delivery of key student events, including Freshers' Fair, Student Conference, charity events and health and wellbeing campaigns.
• Develop and coordinate student leadership and learner voice initiatives, including Student Ambassadors, Student Governors, focus groups and social action projects.
• Promote student participation, inclusion, active citizenship and community engagement through volunteering, enrichment and social action opportunities.
• Monitor, analyse and report on learner participation, engagement and impact, identifying opportunities to improve outcomes and increase involvement across all student groups.
• Support the implementation of the College's Personal Development, Inclusion, Equality, Diversity and Inclusion, Careers, Safeguarding and Prevent strategies.
• Build and maintain effective relationships with external organisations, community partners and guest speakers to enhance student experiences.
• Manage allocated budgets effectively and ensure resources are used efficiently.
• Support College-wide events, open days and student elections as required.
• Champion equality, diversity, inclusion, wellbeing and safeguarding in all aspects of student engagement and enrichment activity.

ABOUT US.

Heart of Worcestershire College, the county's largest further education institution, offers a diverse range of academic, vocational, and community courses throughout its campuses. In all we do, our principles of diversity, integrity, partnership, and trust come through, enabling us to offer timely and knowledgeable services both within and outside of our immediate neighbourhood. By 2030, we also intend to be 90% green!Our goal is to advance, innovate, and inspire. We're looking for people who want to come along for the journey because our growth will be your growth.

THE PERKS.

• Confidential Employee Assistance Programme (available 24/7, 365 days a year); giving access to free confidential counselling
• Regular Continuing Professional Development
• Opportunity to gain further qualifications and enhance professional development through our Awards process
• Generous holiday allowance
• Agile and Flexible working (Dependent upon role)
• Employee discounts & benefits package including high street and travel discounts
• Fantastic progression opportunities
• A mentor to support you in your new role
• Cycle to Work Scheme
• Free onsite parking (Certain Campuses only)
• Opportunities of volunteering within local community and charities

WE HIRE PEOPLE.

Every person we hire has a different mix of experiences, cultures, and identities, as well as a unique background and physical make-up. Together, we strengthen HoW.The College is striving to attract, develop and retain the very best people by offering a motivating and inclusive workplace in which talent is truly recognised.

We want you to know that HoW is an equal opportunity employer as you are probably applying for or considering applying for a job with us if you are reading this. This College expects everyone to share its commitment to promoting and protecting children, young people, and vulnerable adults' welfare and equality of opportunity. For us, this means that we always work to be as inclusive as possible in all areas of employment and that we will not allow any form of discrimination.

BIT MORE INFO.

All successful applicants will be required to complete and pay for a Disclosure & Barring Service check. Along with online verification to ensure the safety of our pupils. Closing date for this post is: 28th August 2026Interview date: TBC

If you are viewing this advert on Indeed, Total Jobs or another job board, it is worth noting there is more information about the position on the Heart of Worcestershire website, this will include the role profile.