Student Experience and Wellbeing Manager

Education Training Collective; Tees Valley; On-site; GBP 45,000 - 47,000; Full time

Benefits offered by this job

LGPS pension

Wellbeing days

Health and wellbeing programme

On-site parking

Generous leave entitlement

Job summary

Education Training Collective seeks a proactive Student Experience and Wellbeing Manager for Stockton Riverside College. You will lead the Student Experience team, safeguarding and wellbeing services, and cross-group student financial support across the college.

You will manage budgets, support bursaries, provide leadership, and report performance to drive improvements. Strong collaboration across teams and a commitment to inclusion are essential.

Qualifications

• Must have a relevant degree and strong budget management experience.
• Experience managing financial support allocations for learners.
• Ability to produce detailed performance reports and work to tight deadlines.
• Commitment to inclusive practice and collaborative working across teams.

Responsibilities

• Provide day-to-day leadership and direction to the Student Experience team.
• Oversee cross-group student financial support and budget in line with guidelines.
• Act as Deputy Designated Safeguarding Lead and support safeguarding across the group.
• Lead on wellbeing services, careers guidance and access to funding for learners.
• Report on bursaries and safeguarding effectiveness to inform continuous improvement.

Skills

Budget management

Leadership

Safeguarding

Collaboration

Careers guidance

Education

Relevant degree

Job description

work_outline Basis Full time

Job profile for Student Experience and Wellbeing Managerlocation_on Stockton Riverside College Stockton-on-Tees, TS17 6FB 12/11/2026 Student Experience and Wellbeing Manager

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Job details

Salary E28 - E30 £44,733 - £47,469.76 (dependant on qualifications/experience) Contractual hours 37 Basis Full time Job category/type Management Date posted 29/10/2026 Job reference REQ0001783 Attachments Student Experience and Wellbeing Manager SFS JD PS.pdf 2026-2027 Joining the Etc. Brochure.pdf

Job description

We are seeking an experienced and empathetic manager to join us as Student Experience and Wellbeing Manager, a key Management Team role with responsibility for leading high-quality student experience and wellbeing services at campus level, while also taking cross-group lead responsibility for student financial support.

Who we are?

Stockton Riverside College is a dynamic and ambitious college, proudly rated Outstanding by Ofsted, recognised for delivering exceptional standards of education and training. We offer a comprehensive range of academic, vocational and higher education courses for young people, adult learners, and apprentices. Proudly serving our local community, we are dedicated to helping individuals gain the skills, knowledge, and confidence to achieve their full potential.

As part of the Education Training Collective (Etc.) which includes Stockton Riverside College, Redcar and Cleveland College, Bede Sixth Form College, NETA Training Group and Innersummit. We work collaboratively across the region to deliver exceptional education, skills and support.

ONE Etc – fuelling ambition and driving success in a resurgent Teesside and beyond.

Join us as we grow, improve and push for even greater impact across the Tees Valley.

About the Role

We’re looking for a Student Experience and Wellbeing Manager to join our Student Experience team reporting to our Director of Student Experience and Wellbeing. This is a vital role in helping learners feel safe, included and supported, removing barriers to learning so they can achieve and progress. As a friendly, supportive and dedicated team, we lead on safeguarding and wellbeing, and support learners through careers guidance, financial support and inclusive practice, working in partnership with learners, colleagues, parents and carers and external agencies to provide support that helps students thrive.

As a Student Experience and Wellbeing Manager at your designated college campus, you will:

• Have oversight for the cross-group role of student financial support, managing the Group’s student financial support budget in line with government guidelines and policies.
• Be the Deputy Designated Safeguarding Lead for your college campus and may also be required to lead on safeguarding across group in the absence of the Designated Safeguarding Lead where required.
• Manage and deliver effective support services in relation to student financial support and access to funding for learners across the Group.
• Provide day to day leadership and direction, manage team performance, facilitate cross-functional departmental operations and foster a collaborative, inclusive and high performing team culture.
• Provide regular and timely reports on bursary and where applicable safeguarding and welfare, to assist the Designated Safeguarding Lead and a team of Deputy’s in analysis of effectiveness of provision and foster a culture of continuous improvement. You may also be required to support in either of the other 2 cross-group roles in the absence of said manager where required.

Who We’re Looking For

The role requires someone who can provide strong day-to-day leadership, manage team performance, oversee the student financial support budget in line with government guidelines, and work collaboratively across the Group to support safeguarding, pastoral services, tutorials, enrichment, and equality, diversity and inclusion. The successful candidate will bring a relevant degree, strong budget management experience, experience of managing financial support allocations for learners, and the ability to produce detailed performance reports, work to tight deadlines, and influence positively across teams. We are particularly looking for someone who understands the barriers faced by young people and vulnerable adults and is committed to creating an inclusive, supportive and collaborative environment that empowers both learners and colleagues.

Why Join Us?

We are proud that 87% of our employees tell us that Etc. is a Great Place to Work. Here is a snapshot of what you can expect, for further information about all our benefits please see our employee benefits

• Generous annual leave entitlement (34-43 days per annum, depending on role and length of service) and up to 5 additional days leave at Christmas.
• Local Government Pension Scheme (LGPS) with 14.2% Employer Contribution
• 2 Wellbeing days per year, paid days off that empower our employees to recharge, reflect or simply enjoy time as they choose- because your wellbeing matters.
• Access to a number of other employee benefits including, a comprehensive Health and Wellbeing programme, 24/7 Online GP access with NHS registered doctors, employee assistance programme, discounts at high street and online retailers, free on-site parking, plus many more.
• You will have the opportunity to work within Stockton Riverside College and make use of our modern facilities.

Our Commitment to Inclusion

As a public sector organisation, we value the diversity of the communities we serve and are committed to fostering an inclusive workplace where everyone feels a sense of belonging, respect and support. We encourage applications from individuals of all backgrounds and experiences.

Schedule

• Monday-Thursday 8.30am-5pm and 8.30am-4pm Friday
• Flexible lunch breaks
• Occasional rotation at other sites to support Group collaboration
• Rather not work the normal 9 - 5? If you have a working pattern that you would prefer, please discuss this with us and we might be able to support.

If you believe you have the necessary skills, commitment and determination to succeed and would relish the opportunity to work with us, then we would LOVE to hear from you.

The closing date for receipt of completed applications is midnight Thursday 12 th November 2026.

Disclosure and Barring Service

Shortlisted candidates will be required to provide details of all unspent convictions and any convictions that are not eligible for filtering, prior to the interview date.

Successful applicants will be required to undertake an enhanced DBS disclosure.

If you are unsure whether you need to disclose criminal information, you may wish to seek independent advice from:

• Visit Nacro | email [e-mail] | call 0300 123 1999
• Visit Unlock | phone [phone] | text 07824 113848

Further information on filtering and protected offences is available on the Ministry of Justice website

Equality, Diversity, Inclusion and Belonging (EDIB)

We welcome applications from people of all backgrounds and are proud to be a Disability Confident Committed employer. For more information, please see our EDIB policy

Right to Work in the UK

All applicants must provide valid proof of their right to work in the UK, in line with The Education Training Collective’s statutory employment checks. Employment cannot commence or continue unless this has been verified.

Visa Sponsorship

The Education Training Collective offers visa sponsorship only for a small number of specific roles, where it is considered appropriate and necessary to meet service needs. Sponsorship is not guaranteed and is not applicable to most roles.

Our recruitment principles are based on fairness, transparency, and a commitment to developing local talent. Sponsorship will only be offered where there is clear, evidenced justification, such as:

• Significant recruitment difficulties, or
• The need for specialist skills unavailable in the local labour market.

Where an individual cannot demonstrate a valid right to work in the UK, and visa sponsorship is not appropriate, justified, or approved, we will be unable to progress or continue the appointment. This includes situations where an existing employee’s visa expires and sponsorship is not granted.

Safeguarding

Safeguarding is a key priority for the Group. We have robust policies and systems in place to ensure a safe environment for learners and staff, including our responsibilities under the Prevent Duty.

To read more, please visit Safeguarding

Accuracy and Use of AI Tools

You must ensure that anything submitted in your application is factually accurate. Plagiarism can include presenting the ideas and experience of others, or generated by artificial intelligence, as your own. Whilst we accept candidates may use AI tools within job applications; submissions must be truthful and relevant to your own experience.

Applications

• CVs and late applications will not be accepted
• No agencies, please
• All applications must be completed via our website