Student Experience Administrative and Support Roles

University of Southampton; Southampton; On-site; GBP 26,000 - 31,000; Full time

Job summary

Eine innovative Institution sucht motivierte Personen für die Student Experience Directorate. Diese Rolle konzentriert sich auf die Verbesserung der studentischen Erfahrungen durch exzellenten Kundenservice und enge Zusammenarbeit mit akademischen und professionellen Kollegen. Die Position bietet die Möglichkeit zur Entwicklung von Führungsfähigkeiten und ist ideal für proaktive Teamplayer, die in einem unterstützenden Umfeld arbeiten möchten. Mit flexiblen Arbeitsmustern und einer Vielzahl von Vorteilen, einschließlich einer Wettbewerbsfähigen Vergütung und einem Pensionsplan, ist dies eine hervorragende Gelegenheit, einen positiven Einfluss auf das Leben der Studierenden zu haben.

Benefits

Pensionsplan

Großzügiger Urlaub

Familienurlaub

Flexible Arbeitszeiten

Qualifications

• Enthusiastische Teamplayer mit hervorragenden Kommunikationsfähigkeiten gesucht.
• Proaktive Einstellung ist wichtiger als vorherige Erfahrung.

Responsibilities

• Erstkontakt für Studierende, die Informationen oder Unterstützung suchen.
• Zusammenarbeit mit Kollegen für reibungslose Programmabläufe.

Skills

Kundenservice

Kommunikationsfähigkeiten

IT-Kenntnisse

Job description

Join the Student Experience Directorate at the University of Southampton

The Student Experience Directorate (SED) is recruiting motivated individuals for various operational, administrative, and support roles that enhance our students' experience during their time at the university. Roles support the entire student lifecycle, from initial contact to post-graduation career opportunities, and focus on student wellbeing.

Role Overview

1. Provide excellent customer service as a first point of contact for students seeking information or support.
2. Collaborate with professional services and academic colleagues to ensure smooth program and course operations.
3. Some roles may include supervisory responsibilities, ideal for those seeking leadership development.

Candidate Requirements

We seek enthusiastic, proactive team players with excellent communication and IT skills. Prior university experience is not necessary; the right attitude and passion are what matter most.

Benefits and Contract Details

Working at Southampton offers competitive pay and benefits, including pension scheme membership, generous leave, university closure days, and family leave options. Roles are available as both permanent and fixed-term contracts, with flexible shift patterns and locations.

Additional Information

For more details about the roles, benefits, and application tips, visit our Student Experience website. For an informal discussion, contact [e-mail].

We value diversity and are committed to an inclusive environment where everyone can thrive. We support flexible working arrangements and encourage applications from all backgrounds.

Application Process

Shortlisted candidates will complete a form with role and work pattern preferences. Interviews will be held in person. The starting salary for full-time positions is £26,942, with annual increments. To avoid missing out, we recommend submitting your application promptly, as the vacancy may close early if filled.