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Student Coordinator

Buscojobs

Greater London

On-site

GBP 25,000 - 35,000

Full time

Yesterday
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Job summary

An established industry player is seeking a dedicated Student Coordinator to support students and faculty in navigating academic procedures. This vital role involves managing paperwork, maintaining academic records, and ensuring a smooth communication flow between students and university personnel. The ideal candidate will be detail-oriented, possess excellent computer skills, and excel in customer service. Join a forward-thinking institution that values student success and offers a collaborative environment where your contributions will make a significant impact.

Qualifications

  • Must be detail-oriented and have excellent computer skills.
  • Ability to communicate effectively with students and faculty.

Responsibilities

  • Answer phone calls and emails professionally.
  • Provide proactive customer service to students and faculty.
  • Maintain student records and resolve inquiries.

Skills

Detail-oriented
Excellent computer skills
Effective communication
Customer service

Education

High School diploma or GED
Associate's Degree
Bachelor's Degree

Job description

The Student Coordinator in the College of Engineering and Science is responsible for providing guidance and support to students and faculty on all college administrative and academic procedures and functions. This includes helping students and faculty complete and process paperwork, explaining processes and procedures, monitoring the status of administrative paperwork and functions, and communicating the status of administrative requests to students and faculty. The Student Coordinator is also responsible for reviewing, updating, and maintaining college academic records, and performing audits of student transcripts prior to graduation.

The Student Coordinator must be detail-oriented, have excellent computer skills, and be able to effectively communicate with students and university personnel at all levels in both written and spoken form. The position requires the ability to develop and maintain a positive rapport with students, faculty, and staff, and answer their questions in a professional, timely, and courteous manner.

Responsibilities :
  1. Answer phone calls and emails in a customer-friendly, professional manner.
  2. Provide proactive customer service to students, faculty, and other internal staff.
  3. Research and resolve issues in a timely and courteous manner.
  4. Electronically route and file paperwork related to course registration, waivers, substitutions, and other administrative requests.
  5. Follow up on student inquiries and complaints.
  6. Review, update, and maintain student records.
Educational Requirements :
  1. High School diploma or GED required.
  2. Associate's Degree, Bachelor's Degree, or clerical training, experience preferred.

Florida Institute of Technology does not discriminate on the basis of race, color, national or ethnic origin, religion, disability, age, genetic information, marital status, citizenship status, veteran status, and other legally protected characteristics in its activities and programs. In accordance with Title IX of the Education Amendments of 1972, Florida Tech does not discriminate on the basis of sex. Inquiries concerning the application of the Non-Discrimination and Anti-Harassment policy may be directed to the Equal Opportunity Director and Investigator at 150 West University Blvd, Melbourne, FL 32901, or email , or +1 321-674-7153; or to the U.S. Department of Education Office for Civil Rights.

Americans with Disabilities Act

Please notify us at least five days in advance if a reasonable accommodation for a disability is needed by calling the Office of Human Resources at 321-674-8100.

Annual Security & Fire Safety Report

The federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) requires colleges and universities, both public and private, participating in federal student aid programs to disclose campus safety information and impose certain basic requirements for handling incidents of sexual violence and emergency situations.

Florida Tech’s 2024 Annual Security and Fire Safety Report includes statistics for the previous three years concerning reported crimes that occurred on campus, in certain off-campus buildings or property owned or controlled by Florida Tech, and on public property within, or immediately adjacent to and accessible from, the campus.

The numbers provided include crime statistics reported to local law enforcement agencies, campus security, and other Campus Security Authorities.

The report also includes institutional policy statements regarding campus safety and security measures, descriptions of prevention and awareness programs, related university procedures, and other essential safety information.

You can obtain a printed copy of this report at the Department of Security Welcome Center located at 3126 Panther Place during normal business hours or by accessing the following website: 2024 Annual Security and Fire Safety Report.

Official transcripts of all collegiate work must be sent directly from the attended institution to the Office of Human Resources prior to the first day of employment. All international degrees must have a course-by-course official evaluation and translation sent to the Human Resources Office directly from an evaluation company affiliated with the National Association of Credential Evaluation Services, Inc. (NACES).

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