Student Conversion Advisor (Spanish Speaking)

Study Group; Brighton; Hybrid; GBP 27,000 - 32,000; Full time

Job summary

A leading international education provider in Brighton is seeking a Student Conversion Advisor to support international students throughout their transition to study. The ideal candidate must be fluent in Spanish and Portuguese, with an understanding of overseas education systems and student visa regulations. This role offers a competitive salary with hybrid working arrangements.

Qualifications

• Must demonstrate proven ability to communicate fluently in written and spoken Spanish and Portuguese.
• Knowledge of overseas education systems (UK, Ireland & North America) preferred.
• Understanding of student visa regulations (Tier 4) required.

Responsibilities

• Support students with confirmed offers on next steps for their course.
• Provide information on visas, academic criteria, and accommodations.
• Maximise conversion rates from offer issued to arrival.

Skills

Fluent in Spanish

Fluent in Portuguese

Outstanding customer-service orientation

Excellent attention to detail

Education

Higher education qualification with relevant experience

Tools

Salesforce CRM

PureCloud telephony system

Job description

Contract type: Full Time (37.5 hours) – Fixed Term (03/08/2026)

Location: Brighton Head Office - hybrid working

Salary: up to £32,000 per annum

As a Student Conversion Advisor, you will be responsible for providing outstanding customer service and sales support to International Students. This involves advising on pending conditions, securing confirmations, fee payments, visa requirements, travel preparation, course information, and accommodation.

You should be friendly, helpful, and professional in all interactions to ensure students receive the best possible service.

The successful candidate must demonstrate proven ability to communicate fluently in written and spoken Spanish and Portuguese, with strong linguistic accuracy and cultural awareness.

ABOUT THE ROLE

• Support students who have received an offer and confirmed their place at their study centre, including advice on next steps to start their course
• Provide information on clearing remaining academic or application criteria, visa application, accommodation options, and destination info
• Present and prepare student arrival workshops and networking events
• Collaborate with admissions and campus staff to facilitate a smooth transition for students
• Maximise conversion rates from Offer Issued to arrival

ABOUT YOU

• Fluent in written and spoken Spanish and/or Portuguese, with strong linguistic accuracy (essential)
• Knowledge of overseas education systems (UK, Ireland & North America)
• Understanding of Student Visa Regulations (Tier 4)
• Outstanding customer-service orientation
• Experience using Salesforce CRM & PureCloud telephony system
• Higher education qualification, with relevant experience preferred
• Excellent attention to detail and communication skills
• Experience in calling/industry experience

ABOUT US

Study Group is a leading international education provider dedicated to helping students worldwide. We offer university partnerships and various study programmes, including face-to-face, online, and hybrid formats. Our global network ensures students receive top educational services. Our Insendi platform delivers innovative digital learning experiences.

ORGANISATIONAL COMPLIANCE

We uphold high standards in safeguarding. Successful applicants will undergo checks including Criminal Background, references, ID, Right to Work, and Education Verification.

We are an equal opportunity employer committed to diversity and inclusion. Applications are reviewed on a rolling basis, so apply ASAP to avoid missing out.