Student Community Officer

Blue Octopus Recruitment Limited; London; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading educational institution in London is seeking a Student Community Officer to enhance student engagement, particularly for those at risk. The role requires a Level 3 qualification in a relevant discipline and experience in outreach youth work. The successful candidate will manage challenging behaviours and foster positive relationships with students. A generous benefits package and pension schemes are offered, alongside ongoing professional development.

Benefits

Generous benefits package

Excellent pension scheme

Subsidised sports facilities

Professional development and training

Qualifications

• Experience of outreach or detached youth work.
• Proficient in IT and online data administration systems.
• Ability to produce accurate, timely written reports.

Responsibilities

• Support Curriculum and Student Services teams for student engagement.
• Provide positive onsite presence during college hours.
• Implement early intervention support for students 'at risk'.

Skills

Youth work experience

Relationship building

Behaviour management techniques

Conflict resolution

Education

Level 3 qualification in relevant discipline

Job description

Term Time Only (36 hours per week over 40 weeks per year)

Are you passionate about providing opportunities for young people to achieve their personal/social development goals?

Are you a skilled youth practitioner, able to build trust, rapport, and relationships?

If so, this could be the perfect opportunity for you!

Kingston College is seeking a Student Community Officer to support Curriculum, Student Services and Security Teams in the positive engagement of students, particularly those considered ‘at risk’ or ‘hard to reach’.

You’ll play a pivotal role in providing a positive ethos within the Creative Industries Campus of the College community, encompassing enrichment and the wider holistic Student Services on offer. You’ll provide an engaging, welcoming onsite presence during the College Day, signposting enrichment and promoting positive attitudes, inclusivity and behaviour and provide an early intervention support strategy for identified students ‘at risk.’

As our Student Community Officer, we’d like you to hold a Level 3 qualification or above in a relevant discipline (for example, youth work, youth justice, social care) and have experience of outreach/detached youth work or similar. You’ll have experience of working with young people in a school or College setting with an understanding of issues that may affect a student’s ability to attend College and comply with appropriate standards of behaviour as set out in Group Policy.

Able to establish positive and effective relationships with young people whilst maintaining appropriate personal boundaries, you’ll have the knowledge and experience of managing challenging behaviour, behaviour management techniques and interventions, including de-escalation, negotiation, restorative approaches/conflict resolution. Organised with a strong ability to work successfully as an individual and collaboratively as part of a multi-disciplinary Service and College team, you’ll have experience of IT and online data administration systems in relation to student records with the ability to produce accurate, timely written reports and statements.

Closing date for the return of completed applications is 18th August 2025.

We have a generous benefits package and an excellent pension scheme that receives a significant financial contribution from the employer (Teachers Pensions or Local Government Pension Scheme), subsidised sports facilities and professional development and training plus a salary sacrifice cycle to work scheme.

As part of our due diligence checks on prospective employees, successful candidates will be subject to an enhanced DBS check, satisfactory references, an online search and proof of eligibility to work in the UK.

As outlined in the Public Sector Equality Duty of the Equality Act 2010, we are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

The South Thames Colleges Group is made up of Carshalton College, Kingston College, Merton College and South Thames College, which merged on 1 August 2017. South Thames Colleges Group is one of London’s largest providers of post-16 education and training and is an ongoing and significant contributor to its local communities. We aim to put students’ success at the heart of everything we do.

We are looking for hard-working and collaborative people who can join our team and help challenge our students to achieve and progress.