Student Comms and Engagement Assistant

University of Salford; Salford; Hybrid; GBP 25,000 - 33,000; Full time

Benefits offered by this job

Competitive salary

32 days annual leave + holidays

Flexible working

Collaborative team environment

Wellbeing support

Job summary

University of Salford is seeking a creative and proactive communicator to join the Student Communications and Engagement team. You will craft written and multimedia content for major updates, events and opportunities, while engaging a diverse student audience across multiple channels.

You’ll collaborate with colleagues across student services, monitor social trends, and contribute to inclusive, equity-focused campaigns.

Qualifications

• Strong written and verbal communication abilities.
• Experience creating content for multiple channels (email, social, web).
• Ability to work collaboratively across teams and timelines.

Responsibilities

• Engage diverse student audiences across their journeys through creative content and campaigns.
• Create written and multimedia content for updates, events and opportunities.
• Produce elements for newsletters, social posts, and website pages; liaise with colleagues on opportunities.
• Demonstrate confidence, professionalism and excellent interpersonal skills in all tasks.
• Collaborate across teams, track social media trends, and share knowledge with colleagues.
• Contribute to planning and content production with a focus on equity, diversity and inclusion.

Skills

Written content

Multimedia content

Social media

Campaigns

Team collaboration

Communication skills

Interpersonal skills

Education

Degree in Communications/Marketing or related

Job description

Opportunity Overview

We’re looking for the newest member of our Student Communications and Engagement team – someone who is creative, enthusiastic, proactive and passionate about making a positive impact through communication, content and campaigns.

Our team are the central service for mass student communications, working across multiple channels that include email, social media, the website, student intranet, blogs, digital signage and more. We create both written and multimedia content, working across our channels to engage students with major updates, events, opportunities and more. We’re a very collaborative team, working closely with student-facing colleagues across the University of Salford, championing the student experience and putting students at the heart of everything we do.

Key Responsibilities

• Together with our team of 6, you’ll work to proactively and creatively engage our diverse student audience throughout their student journeys to ultimately help them achieve their goals

• You’ll create written and multimedia content for major updates, events, opportunities and more

• Day-to-day tasks could vary from creating an Instagram story promoting an event, to writing and building the student newsletter, liaising with colleagues about their opportunities, monitoring social media, updating pages on our website, or interviewing students for a video that you’ll later edit and share as part of a campaign

• You’ll need strong communication and interpersonal skills, together withconfidence and professionalism

• Collaboration, organisational skills, understanding social media trends and focusing on continual improvement are also key skills – and you’ll need to be willing to learn new skills and share your already developed skills with colleagues

• You’ll contribute to our planning and content production, thinking about how Salford can transform the way it addresses equity disparities,embraces diversity and becomes more inclusive

For a full list of responsibilities please see the Job Description

About the Department

Student Communications and Engagement sits within the wider Communications team, working directly alongside colleagues responsible for internal and external communications. We also work very closely with colleagues in our student services teams, such as Wellbeing, askUS Enquiries, Careers, the Library, the SU and more.

Our directorate is responsible for the core range of activities that promote and engage with our external environment and stakeholders. Made up of the Marketing and Communications, Student Recruitment and Outreach, and External Relations teams, we work together to plan and deliver key activities that support the University’s ambitions for growth, diversity and an increased profile.

What's in it for you?

• Competitive salary - and excellent pension scheme
• An impressive 32 days leave - plus bank holidays and additional time off at Christmas!
• Collaborative, creative and supportive team- join a team who embraces creativity, tries new things and provides supportive development opportunities as a standard way of working
• Flexible working - we support a culture of flexible and agile working to help you find the right balance
• Our community - there's a real sense of belonging here at Salford. We value diversity, in backgrounds and in experiences. Our difference makes us stronger, and together we share a passion for improving students' lives
• Wellbeing support - all our people are important to us and we have services and facilities dedicated to your mental and physical health, ranging from an Employee Assistance Programme and counselling, to sports and fitness facilities including discounted gym memberships