Student Advisor, Milton Keynes

Wild Recruitment; Milton Keynes; Hybrid; GBP 22,000 - 28,000; Full time

Job summary

A respected organisation is looking for a Student Advisor in Milton Keynes. The role involves delivering exceptional service to students from initial enquiry to membership, handling calls and resolving queries while ensuring compliance with regulatory requirements. The position offers a supportive team environment with a Monday to Friday schedule and opportunities for hybrid working after probation.

Benefits

Private medical insurance

Qualifications

• Excellent written and verbal communication skills.
• Proficient in IT, including Microsoft Word, Excel, and CRM systems.
• Strong organisational and administrative skills.

Responsibilities

• Handle a high volume of inbound calls and deliver professional service.
• Resolve queries across multiple channels and support student progression.
• Collaborate with internal teams for seamless service delivery.

Skills

Communication Skills

IT Proficiency

Organisational Skills

Team Collaboration

Tools

Microsoft Word

Microsoft Excel

CRM Systems

Job description

Social network you want to login/join with:

col-narrow-left

Client:

Wild Recruitment

Location:

Milton Keynes, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

19ac36ed2ec0

Job Views:

6

Posted:

29.06.2025

Expiry Date:

13.08.2025

col-wide

Job Description:

Description:

Wild Recruitment is currently recruiting on behalf of a well-known and respected organisation seeking a Student Advisor to join their team. This is a fantastic opportunity to work in a supportive environment where you’ll play a key role in delivering exceptional service to students from initial enquiry through to membership.

As a Student Advisor, you will be instrumental in maintaining the company’s strong reputation for outstanding customer service. You’ll support students throughout their journey from registration and enquiries to full membership, ensuring a smooth and positive experience.

Key Responsibilities:

• Handle a high volume of inbound calls, delivering a professional and friendly service
• Resolve queries across multiple channels (phone, email, webchat, webform)
• Develop a strong understanding of the organisation’s products and services
• Collaborate with internal teams to ensure seamless service delivery
• Support student progression into membership, contributing to growth and retention targets
• Ensure compliance with regulatory requirements in line with relevant laws and standards

Candidate Profile:

• Excellent written and verbal communication skills
• Confident in managing complaints and complex enquiries to resolution
• Proficient in IT, including Microsoft Word, Excel, and CRM systems (e.g., Microsoft Dynamics)
• Strong organisational and administrative skills
• Able to prioritise tasks and perform well in a fast-paced environment
• A proactive and collaborative team player

In return:

• Monday to Friday schedule – no weekends or bank holidays
• 35-hour working week between 7:00am and 7:00pm
• Hybrid working available after training/probation
• Private medical insurance

If you're passionate about delivering excellent service and supporting students on their journey, we’d love to hear from you.

Apply today to be considered! Closing date 27th June

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.