Student Account Specialist

Commonwealth Of Virginia; Norwich; On-site; GBP 25,000 - 38,000; Full time

Job summary

Commonwealth Of Virginia in Norwich seeks a detail-oriented financial administrator to manage Title IV and Federal Perkins Loan transactions, ensuring accurate processing and monthly reconciliations. You will handle university billings and actively follow up to collect receivables, while processing refunds and adjustments in compliance with regulations.

The role requires strong bookkeeping, analytical skills, and the ability to interpret policies, maintain confidentiality, and communicate

Qualifications

• Experience with bookkeeping, accounting, and accounts receivable.
• Ability to audit, analyze, and reconcile high-volume financial transactions.
• Ability to interpret policies and applicable regulations.
• Proficiency with word-processing and spreadsheets.
• Strong communication and customer-service skills.

Responsibilities

• Process Title IV and Federal Perkins Loan transactions.
• Reconcile differences monthly.
• Handle all university billings and receivables collection.
• Process refunds and adjustments.
• Ensure compliance with university, federal and state guidelines.
• Maintain thorough documentation of account activity.

Skills

Bookkeeping

Accounting

Accounts receivable

Audit and reconcile

Financial reporting

Word processing

Spreadsheets

Email

Policy compliance

Customer service

Job description

Job Description:

Ensure due diligence is followed in processing Title IV and Federal Perkins Loan transactions while ensuring that all reconciled differences are resolved monthly. Performs all University billings and actively followup to collect the University's receivables. Process refunds and adjustments promptly and accurately and ensure compliance with University, Federal and State guidelines and regulations.

Minimum Qualifications:

Working knowledge of bookkeeping, accounting, accounts receivable, and financial recordkeeping principles and practices. Demonstrated ability to accurately review, audit, analyze, and reconcile high-volume financial transactions; perform calculations; research and resolve account discrepancies; and prepare routine financial reports and statements.

Ability to interpret and consistently apply University policies and applicable federal and state regulations, exercise sound judgment, maintain confidentiality, and document account activity thoroughly.

Proficiency in word-processing, spreadsheet, email, and related financial or student information systems, with the ability to learn new systems and processes.

Strong written, verbal, interpersonal, and customer-service skills, including the ability to explain complex account information clearly and tactfully to students, parents, and University departments.

Demonstrated ability to manage competing priorities, work independently, collaborate effectively, follow through on unresolved matters, perform accurately under pressure, and meet established deadlines in a high-volume environment.