Strutt & Parker – Administrator (Farnham) (Maternity Cover)

BNP Paribas Group; Farnham; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking an administrator to support their North Hampshire office in Farnham. This role, available as full-time or part-time, involves engaging with clients, managing property viewings, and supporting the sales team. The ideal candidate will excel in communication and organisation, with a proactive approach to administrative tasks. They will enjoy a range of employee benefits, including generous annual leave and health perks, while contributing to a diverse and inclusive workplace. If you're looking to make an impact in a dynamic environment, this opportunity is for you.

Benefits

25 days annual leave

Health screening

Gym discounts

Wellbeing support

Volunteering opportunities

Cycle scheme

Eye care

Retail discounts

Travel insurance

Social events

Qualifications

• Strong organisational and communication skills are essential.
• Experience in a fast-paced environment is required.
• Proactive approach to administration and process efficiencies.

Responsibilities

• Registering new vendors and buyers and preparing property brochures.
• Coordinating marketing and managing invoicing and payments.
• Liaising with clients and managing diaries for viewings.

Skills

Organisational Skills

Communication Skills

Customer Service

IT Skills (Word, Excel, Outlook)

Attention to Detail

Ability to Work Under Pressure

Team Player

Education

Experience in Administration

Tools

KYC Systems

Job description

Home > Jobs > Strutt & Parker – Administrator (Farnham) (Maternity Cover)

Strutt & Parker is seeking an administrator for our North Hampshire office in Farnham. The ideal candidate will be an excellent team player with strong organisational and communication skills, both verbal and written. They should demonstrate the ability to work under pressure, a willingness to learn, and possess an excellent telephone manner.

The candidate should have prior experience working in a fast-paced environment and be capable of providing high-quality service to clients. Self-motivation, reliability, flexibility, and the ability to work as part of a team are essential. This role involves supporting the sales team, engaging with clients and potential buyers, matching buyers to properties, and scheduling viewings.

*Please note, this is a 12-month Maternity Cover. The position can be full-time or part-time (4 days a week).

Responsibilities

1. Registering new vendors and buyers.
2. Preparing property brochures and window cards.
3. Coordinating local marketing and advertising (direct mail, local adverts, sponsorships, window cards).
4. Managing KYC and anti-money laundering processes, liaising with onboarding and compliance teams.
5. Establishing and maintaining trusted relationships with clients to facilitate onboarding.
6. Managing invoicing, assisting with debt collection, and ensuring timely payments.
7. Coordinating with the Farnham team regarding office supplies and maintaining office systems.
8. Liaising with buyers and vendors, arranging viewings, and managing diaries.
9. Maintaining client files and the residential client database.
10. Implementing strategies for process improvement and increased efficiency.
11. Performing ad-hoc administrative duties such as preparing letters and memos.
12. Encouraging SPF mortgage referrals and managing live applicant referrals.
13. Processing purchase orders and expenses claims.

Person Specification

1. Ability to prioritise and coordinate tasks to meet deadlines.
2. Experience supporting a team of professional fee earners.
3. Excellent IT skills (Word, Excel, Outlook) and experience with KYC systems.
4. Strong communication skills, both verbal and written, with customer service experience.
5. Ability to build effective relationships at all levels.
6. Punctuality and flexibility regarding working hours and duties.
7. Experience interpreting AML policies and procedures.
8. Experience conducting client due diligence, including searches and sanctions checks.
9. Proactive approach to administration and process efficiencies.
10. Positive attitude towards routine tasks.
11. Exceptional attention to detail and accuracy.
12. Discretion when handling sensitive information.
13. Interest in the real estate/estate agency sector.

Employee Benefits

We offer award-winning benefits including:

• Health & Leisure: 25 days annual leave plus public holidays, optional additional days, health screening, gym discounts, wellbeing support, volunteering, cycle scheme, eye care, retail discounts, travel insurance, concierge, kids pass, golf card, social events, and perks at work.
• Financial: Pension, life assurance (8x salary), income protection, season ticket loan, bonus scheme, share plan, and financial/mortgage advice.

Strutt & Parker is committed to diversity, inclusion, and equal employment opportunity regardless of race, gender, age, disability, or other protected statuses.