Streetworks Coordinator

Ex-armed Forces; Merthyr Tydfil; On-site; GBP 27,000 - 36,000; Full time

Job summary

Network Plus is seeking a Streetworks Coordinator to ensure timely and compliant submission of notices, permits, and traffic management applications under NRSWA and local permit schemes. You will work with internal teams, authorities, and stakeholders to keep works on track and within deadlines.

The role demands highly organised, detail-oriented individuals who can manage multiple workstreams in a busy utility environment, liaising with planners, field teams, and delivery partners to minimise

Qualifications

• Strong administrative and organisational abilities.
• Excellent communication and stakeholder management.
• Ability to prioritise workload and meet multiple deadlines.

Responsibilities

• Submit Streetworks notices and permit applications through Confirm in line with NRSWA and local authority requirements. Ensure all notices are raised accurately and within statutory timescales to maintain compliance. Process permit variations, extensions and closures as required throughout the lifecycle of works. Monitor outstanding notices and permits, ensuring actions are completed within service level agreements.
• Record actual work start dates from field teams and update records to maintain regulatory compliance. Attend planning and scheduling meetings to ensure upcoming works are noticed and permitted. Support field operations with guidance on permit conditions and compliance.
• Manage communications with Highway Authorities, build relationships with internal stakeholders and escalate compliance risks as needed. Respond to comments and requests promptly to minimise delays.
• Prepare and submit TTROs within SLA, monitor applications through to approval, and ensure activities comply with NRSWA and permit scheme regulations.
• Support KPI achievement, identify process improvements, and produce management information and reports.

Skills

Administrative skills

Organisational skills

Communication

Stakeholder management

Prioritisation

Education

NRSWA qualification

Tools

Excel

Outlook

Microsoft Office

Job description

Description

Description The Streetworks Coordinator is responsible for ensuring the timely and compliant submission of Streetworks notices, permits and traffic management applications in accordance with NRSWA legislation, local authority permit schemes and contractual requirements. The role supports operational delivery by liaising with internal teams, local authorities and stakeholders to ensure all works are correctly noticed, permitted and completed within agreed timescales. The successful candidate will be highly organised, detail-oriented and capable of managing multiple workstreams within a fast-paced utility environment.

Key Responsibilities

• Streetworks Notices & Permits - Submit Streetworks notices and permit applications through Confirm in line with NRSWA and local authority requirements. Ensure all notices are raised accurately and within statutory timescales to maintain compliance. Process permit variations, extensions and closures as required throughout the lifecycle of works. Monitor outstanding notices and permits, ensuring actions are completed within service level agreements.
• Operational Coordination - Record actual work start dates received from field teams, ensuring all information is accurately submitted to maintain regulatory compliance. Liaise with operational teams to obtain updates on work progress, delays and completion details. Attend planning and scheduling meetings to ensure upcoming works are appropriately noticed and permitted. Support field operations by providing guidance on permit conditions, restrictions and compliance requirements.
• Highway Authority & Stakeholder Management - Manage and respond to comments, challenges and requests received from Highway Authorities in a timely and professional manner. Build and maintain effective working relationships with Highway Authorities, internal stakeholders and operational teams. Escalate potential compliance risks, permit issues or planning constraints to management where appropriate. Work collaboratively with planners, supervisors and delivery teams to minimise permit breaches and overrun charges.
• Traffic Management & Compliance - Prepare and submit Temporary Traffic Regulation Orders (TTROs) within agreed SLA timescales. Monitor and track TTRO applications through to approval. Ensure all activities comply with NRSWA legislation, permit scheme regulations and client requirements. Maintain accurate records and audit trails within company systems.
• Performance & Continuous Improvement - Support the achievement of business KPIs relating to permit compliance and operational performance. Identify opportunities to improve processes and enhance service delivery. Produce reports and management information as required. Contribute to a culture of compliance, accountability and operational excellence.

Experience and Qualifications

• Previous experience in a Streetworks, Permit or Coordination role.
• Working knowledge of NRSWA legislation and permit schemes.
• Experience using Confirm or similar Streetworks management systems.
• Strong administrative and organisational skills.
• Excellent communication and stakeholder management abilities.
• Ability to prioritise workload and manage multiple deadlines simultaneously.
• Competent in Microsoft Office applications, particularly Excel and Outlook.

Desirable

• Experience within utilities, telecoms, highways or infrastructure sectors.
• Knowledge of TTRO application processes.
• Understanding of Street Manager.
• NRSWA qualification.

Salary and Benefits

We offer a competitive salary based on experience along with a full benefits package.

Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.

We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.

About Network Plus

Network Plus is an award-winning business delivering essential utility and infrastructure services for the UKs major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.