Streetworks Coordinator

Vector Recruitment Solutions Ltd; Crawley; On-site; GBP 35,000 - 40,000; Full time

Job summary

Vector Recruitment Solutions are recruiting a Streetworks Coordinator in Crawley to support the delivery of a gas mains replacement programme. You will coordinate permits, liaise with highway authorities and keep customers informed throughout the process.

Working closely with planning and delivery teams, you will manage Street Manager submissions, monitor timelines and ensure compliance with NRSWA and related permit schemes. A proactive, detail‑oriented communicator will thrive in this role.

Qualifications

• Experience in street works coordination or permitting.
• Good working knowledge of NRSWA and highway authority permit schemes.
• Experience using Street Manager or an equivalent system.
• Strong organisation and attention to detail, with the ability to manage competing deadlines.
• Clear communication, customer service and proactive problem-solving skills.
• Confidence using Microsoft Office, particularly Excel and Outlook.

Responsibilities

• Prepare, submit and manage street works permits and notices using Street Manager or equivalent systems.
• Coordinate permit variations, extensions, cancellations and closures within required timescales.
• Liaise with highway authorities to resolve permit queries, conditions and restrictions.
• Align permits with the operational programme, identifying constraints and escalating risks before delivery.
• Monitor start and stop notices, registrations and reinstatement requirements, supporting compliance with NRSWA, the Traffic Management Act and permit schemes.
• Assist with resolving Fixed Penalty Notices, permit breaches and other compliance issues to reduce delays.
• Coordinate customer notification letters and updates for residents and businesses, helping progress enquiries and access requirements.
• Maintain accurate trackers and records, report on permit performance and recommend practical process improvements.

Skills

Street works coord

NRSWA knowledge

Permitting processes

Organisational skills

Communication

Problem solving

MS Office (Excel/Outlook)

Tools

Street Manager

Job description

Streetworks Coordinator

Location: Crawley, West Sussex

Salary: £35,000 - £40,000 depending on experience

Hours: Full-time; 07:30 – 17:00 (hours negotiable)

Contract Type: Permanent; contract applicants also considered

Vector Recruitment Solutions are recruiting on behalf of our client for a Streetworks Coordinator to support the delivery of a gas mains replacement programme.

Joining a growing utilities contractor, you will coordinate permits, support operational teams and keep highway authorities and customers informed. This is an opportunity to take ownership of the permitting process and help improve how works are planned, communicated and delivered.

The role

Working closely with planning and delivery teams, you will:

• Prepare, submit and manage street works permits and notices using Street Manager or equivalent systems.
• Coordinate permit variations, extensions, cancellations and closures within required timescales.
• Liaise with highway authorities to resolve permit queries, conditions and restrictions.
• Align permits with the operational programme, identifying constraints and escalating risks before they affect delivery.
• Monitor start and stop notices, registrations and reinstatement requirements, supporting compliance with NRSWA, the Traffic Management Act and relevant permit schemes.
• Assist with resolving Fixed Penalty Notices, permit breaches and other compliance issues to reduce avoidable costs and delays.
• Coordinate customer notification letters and updates for residents and businesses, helping progress enquiries, complaints and access requirements.
• Maintain accurate trackers and records, report on permit performance and recommend practical process improvements.

What you’ll bring

• Experience in street works coordination or permitting.
• Good working knowledge of NRSWA and highway authority permit schemes.
• Experience using Street Manager or an equivalent system.
• Strong organisation and attention to detail, with the ability to manage competing deadlines.
• Clear communication, customer service and proactive problem-solving skills.
• Confidence using Microsoft Office, particularly Excel and Outlook.

You will suit this role if you enjoy taking responsibility, building effective working relationships and ensuring accurate administration helps operational teams deliver their work.