Street Works Assistant

National Grid; Leicester; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading company in electricity distribution is seeking a Street Works Assistant to manage street works administration. This hybrid role involves liaising with operational teams and authorities, ensuring compliance with street works legislation, and providing excellent communication and organizational support. Ideal candidates will possess strong interpersonal skills and a proactive attitude, with opportunities for growth within the role.

Qualifications

• Knowledge of street works legislation and systems.
• Ability to prioritize a busy workload with a proactive attitude.
• Aspiring to improve and grow within the role.

Responsibilities

• Issuing compliant street works permits and notices.
• Liaising with Highway Authorities and contractors.
• Updating systems to ensure data accuracy.

Skills

Organizational skills

Communication skills

Customer service skills

Interpersonal skills

Attention to detail

Tools

Microsoft Office

Street Manager

Job description

An opportunity is available for a Street Works Assistant working in our Castle Donington depot. Reporting to the Street Works Team Leader, you will carry out the street works administration for National Grid’s operational teams. Showcasing your knowledge of street works legislation and excellent communication skills, you’ll be able to advise and explain street works processes to our internal and external stakeholders.

As part of our hybrid working approach, this role offers a mix of office and home working. Hybrid working can only be considered once your initial training is complete and is subject to business need.

About Us

We’re National Grid Electricity Distribution (NGED), owner and operator of the electricity distribution systems for the Midlands, the Southwest of England, and South Wales. Serving communities of over 8 million people, our teams deliver heat, light, and power for homes and businesses. National Grid employs over 29,000 people worldwide. We are committed to creating an inclusive workplace that celebrates diverse cultures, personalities, and preferences, which helps to build our business’s success and reflects the communities we serve. Our vision is to be at the heart of a clean, fair, and affordable energy future, focusing on tackling climate change, exploring renewable energy sources, and improving efficiency to meet demand.

Main Responsibilities

1. Issuing compliant street works permits, notices, and associated notifications in the relevant system for operational teams.
2. Being a point of contact for operational teams, providing guidance and support on street works matters.
3. Liaising with Highway Authorities regarding street works activities.
4. Liaising with contractors regarding street works performance.
5. Dealing with non-compliances issued by Highway Authorities, including inspections, penalties, and charges.
6. Raising and paying invoices.
7. Updating systems to ensure data accuracy.
8. Providing information related to street works as requested.
9. Attending meetings virtually or in person to represent the team.
10. Assisting with internal training and answering general street works calls.
11. Supporting team tasks and contributing to meetings.
12. Traveling to meet stakeholders as required.

The Ideal Candidate

• Excellent organizational, communication, and customer service skills.
• Knowledge of street works legislation and systems, especially Street Manager.
• Strong interpersonal, literacy, and numeracy skills.
• Ability to prioritize a busy workload with a proactive attitude.
• Good knowledge of Microsoft Office applications.
• Attention to detail and a proactive approach.
• Aspiring to improve and grow within the role.

National Grid is committed to safeguarding and this role may require a DBS check depending on the position. We value diversity and inclusion, ensuring applications are anonymized to eliminate bias. For support with your application, contact [e-mail].