Street Works Assistant

National Grid; Castle Donington; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading company is seeking a Street Works Assistant for their Castle Donington depot. You will manage street works administration, ensuring compliance with legislation and maintaining communication with stakeholders. This role supports a hybrid working model and is ideal for those with excellent organisational and communication skills.

Qualifications

• Knowledge of street works legislation and systems, especially Street Manager.
• Ability to prioritise a busy workload with a proactive attitude.
• Strong interpersonal, literacy, and numeracy skills.

Responsibilities

• Issuing compliant street works permits & notices and notifications.
• Providing guidance on street works matters to operational teams.
• Liaising with Highway Authorities regarding street works activities.

Skills

Organisational skills

Communication skills

Customer service skills

Interpersonal skills

Attention to detail

Education

Knowledge of street works legislation

Good knowledge of Microsoft Office tools

Job description

An opportunity is available for a Street Works Assistant working in our Castle Donington depot. Reporting to the Street Works Team Leader, you will carry out street works administration for National Grid’s operational teams. Showcasing your knowledge of street works legislation and excellent communication skills, you’ll be able to advise and explain street works processes to internal and external stakeholders.

As part of our hybrid working approach, this role offers a mix of office and home working. Hybrid working can only be considered once your initial training is complete and is subject to business need.

About Us

We’re National Grid Electricity Distribution (NGED), owner and operator of the electricity distribution systems for the Midlands, the Southwest of England, and South Wales. Serving over 8 million people, our teams deliver heat, light, and power for homes and businesses. National Grid employs over 29,000 people worldwide. We are building an inclusive workplace that celebrates diverse cultures and personalities. Our vision is to be at the heart of a clean, fair, and affordable energy future, focusing on tackling climate change and exploring renewable, low-carbon energy sources.

Main Responsibilities

1. Issuing compliant street works permits & notices and associated notifications in relevant systems for operational teams.
2. Being a point of contact for operational teams, providing guidance on street works matters.
3. Liaising with Highway Authorities regarding street works activities.
4. Coordinating with contractors on street works performance and compliance.
5. Dealing with non-compliances, including inspections, penalties, and charges.
6. Raising and paying invoices.
7. Updating systems to ensure accurate data records.
8. Representing the Streetworks team in meetings, virtually or in person.
9. Supporting internal training and answering street works calls.
10. Traveling as required to meet stakeholders.

The Ideal Candidate

• Excellent organisational, communication, and customer service skills.
• Knowledge of street works legislation and systems, especially Street Manager.
• Strong interpersonal, literacy, and numeracy skills.
• Ability to prioritise a busy workload with a proactive attitude.
• Good knowledge of Microsoft Office tools.
• Attention to detail and ambition to improve.

National Grid is committed to safeguarding interests and may require background checks depending on the role.