Street Outreach Worker

Change Grow Live; Walthamstow; On-site; GBP 27,000 - 33,000; Full time

Job summary

A community-focused organization in Walthamstow is seeking an Outreach Worker to support individuals experiencing homelessness. The role involves building trusting relationships, assisting with access to accommodation and healthcare, and collaborating with local partners to provide comprehensive support. Ideal candidates should have compassion, strong communication skills, and a desire to make a positive impact in the community.

Benefits

25 days holiday (+ bank holidays)

Contributory pension scheme

Career progression opportunities

Wellbeing hour

Qualifications

• Experience working with individuals who have multiple and/or complex needs.
• Skilled at building rapport with people from diverse backgrounds.
• Knowledgeable about homelessness, mental health, or substance use.

Responsibilities

• Build trusting relationships with individuals experiencing rough sleeping.
• Support individuals in accessing accommodation and healthcare services.
• Collaborate with local partners to provide integrated support.

Skills

Compassion

Communication skills

Empowerment

Team collaboration

Job description

Overview

Believe in People

So do we.

Outreach Worker – Walthamstow Rough Sleeping Service

At Change Grow Live, we are committed to creating real and lasting change in people’s lives. Our Walthamstow Rough Sleeping Service delivers a proactive and compassionate approach to supporting individuals who are experiencing homelessness or engaged in street-based activity

We’re pleased to announce that we have successfully secured funding to expand our services and are now building dedicated multi-disciplinary teamto provide wraparound support to those sleeping rough.

Our goal is to help people find pathways away from the street and towards safety, stability, and hope.

This service plays a vital role in helping individuals take their first steps away from homelessness. It’s an exciting time to join a team that is passionate, collaborative, and deeply rooted in the local community.

This role is all about making real connections. You will focus on engaging with people who are rough sleeping or at risk, offering person-centred support to help them access accommodation, healthcare, and other vital services. You will work closely with emergency accommodation teams and partner agencies to deliver integrated, wraparound support.

We’re looking for enthusiastic individuals who are open to a challenge. You’ll need a proactive attitude, compassion, and the resilience to work in a fast-paced, ever-evolving environment. Whether you have direct experience in outreach or transferable skills from related sectors, we’ll support your development.

Location: Walthamstow, London

Hours:Full-time (37.5 hours per week)
Salary:£27,861.26 – £32,002.35 (pro rata for part-time hours)
Allowance: £2,195.72 Outer London Weighting pro rata

Contract Type: Fixed term until 31st march 2026

*Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

Please note: We are not accepting agency CVs for this role.

Responsibilities

What you'll be doing:

As an Outreach Worker, you’ll build consistent, trusting relationships with people experiencing rough sleeping. You’ll carry out assertive outreach shifts across the borough — early mornings, evenings, weekends, and in all weathers — meeting people where they are.

Your role will involve:

Supporting individuals to access accommodation, health and wellbeing services, and welfare support

Empowering people to make informed decisions and regain control over their circumstances

Working collaboratively with local partners to create joined-up support pathways

Keeping accurate records and contributing to shared care planning

About you:

We’re looking for someone who is:

Passionate about supporting people and making a positive difference

Experienced in working with individuals who have multiple and/or complex needs

Skilled at building rapport with people from diverse backgrounds

A great communicator and team player who thrives in collaborative environments

Knowledgeable about issues such as homelessness, mental health, substance use or safeguarding (or willing to learn)

Comfortable working flexibly and thinking on their feet

Why Join Us in Walthamstow?

Walthamstow is a vibrant and diverse part of East London, known for its strong community spirit and cultural richness. At Change Grow Live Walthamstow, you’ll be part of a supportive and passionate team that is committed to empowering people and driving positive change.

Here, everyone experiences a genuine sense of belonging — where every voice is heard and valued. We embrace inclusivity, actively engage across all levels, and create the right conditions for success for everyone who works or volunteers with us.

We are proud to be a workplace that is safe, healthy, agile, and flexible in how we work. Based locally, you’ll collaborate with committed partners across the borough and play a vital role in transforming lives and strengthening the community.

What we offer:

At Change Grow Live, we believe in nurturing talent and building careers. We thrive by recruiting for success, recognising and rewarding effort. Together as a team, we are learning, developing, growing and identifying future talent and leaders to continue delivering our vision.

We also offer:

25 days holiday (+ bank holidays), rising annually with service (up to 30 days)

Contributory pension scheme

Clear career progression opportunities in a supportive environment

1 hour a week (pro-rata if part time) wellbeing hour for your own wellbeing or professional development and other benefits:

If you’re ready to make a genuine impact and be part of a supportive team that’s creating real change, we’d love to hear from you.

Apply today and help us change lives.

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

** Direct applications only — we will not be engaging agencies for this vacancy.

This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here:

Salary Range (pro rata if part time)

CGL points 23 to 28 (£27,861.26 - £32,002.35)

ILW / OLW /Fringe

Outer London Weighting (£2,195.72)

Interview Date

4/8/2025

Closing Date

1/8/2025