Strategy & Operations Manager | London, UK

Zodia Custody; London; On-site; GBP 50,000 - 90,000; Full time

Job description

Zodia Custody is a global crypto custody platform designed for institutions. Starting as a venture out of Standard Chartered Bank and now backed by other respected institutions, Zodia Custody has expanded across Europe, APAC, MEA, and growing into the US.

We aim to help institutions safely unlock their future in the complex and evolving world of digital assets by providing asset safeguarding (custody) and a gateway into other products (e.g. staking, off-exchange settlement). We have ambitious plans to scale our international operations and continue to innovate our product suite as the crypto and broader digital asset market evolves.

Scope of the role:

The Strategy & Ops Manager will work closely with the Executive Committee and regional leads to execute on our operating plan and drive success as we scale.

What you'll do:

1. Operational planning and execution: support in driving initiatives to deliver on our 2025-26 targets, collaborating with our Executive Committee and regional leads
2. Strategy: support our Executive Committee and regional leads with evaluating strategic options and delivering data-driven recommendations
3. Reporting: coordinate and input into management and Board reporting, collaborating with Finance and Operations

Requirements

1. At least 3-5 years experience at a top consulting firm or experience in Strategy / Operations at a scale up
2. Experience in analysing complex problems, identifying root causes and creating scalable solutions
3. Ability to thrive in fast-paced, dynamic environments and manage multiple priorities
4. Strong analytical skillset including experience with Excel and other analytical software (e.g. PowerBI, Tableau)
5. Exceptional verbal and written communication skills
6. Based in London and ability to work in-office at least 3 days per week

Reporting to: Chief of Staff

Key Stakeholders:

1. Chief of Staff
2. CEO
3. Executive Committee
4. Managing Directors of each our regions
5. Financial Reporting Manager

Benefits

We are a friendly team, with monthly socials and seasonal celebrations as well as offering a range of fantastic benefits including:

1. Competitive employer contribution pension scheme
2. Private health care
3. Critical Illness cover
4. Life Insurance
5. Flexible bank holidays (can choose whether to work on bank holidays and use the leave elsewhere in the year)