Strategy Director

Klick; Greater London; On-site; GBP 90,000 - 130,000; Full time

Job summary

The Klick Group is seeking a Strategy Director to lead integrated brand, omnichannel, customer experience, and communications strategies for regional and global healthcare clients. You will collaborate with Client Services, Creative, Medical Strategy, and Project Management to translate complex challenges into actionable recommendations.

Responsibilities include facilitating workshops, guiding strategy from planning to execution, and contributing to new business pitches, with an emphasis on

Qualifications

• 6+ years of experience in healthcare communications, pharmaceutical strategy, life sciences consulting, or integrated agency strategy.
• Experience developing integrated brand, omnichannel, commercialisation, customer experience, or communications strategies.
• Experience facilitating client workshops, strategic planning sessions, and presentations for senior stakeholders.
• Experience partnering across multiple teams to deliver strategic recommendations.
• Experience contributing to healthcare or life sciences new business pitches and growth initiatives.

Responsibilities

• Develop and deliver integrated brand, omnichannel, and customer experience strategies for regional and global clients.
• Partner with multidisciplinary teams to translate complex challenges into clear strategic direction.
• Lead client workshops and senior stakeholder presentations with actionable recommendations.
• Contribute to new business pitches and organic growth initiatives across healthcare brands.
• Apply data, behavioural science, and AI-enabled approaches to strengthen strategic plans.

Skills

Healthcare strategy

Integrated branding

Client workshops

Cross-functional collaboration

New business pitches

Job description

The Klick Group—comprising Klick Health (including Oxford PharmaGenesis, Klick Katalyst, and btwelve), Klick Media, Klick Applied Sciences (including Klick Labs), and Klick Consulting—is an ecosystem dedicated help life sciences brands achieve their full potential through best-in-class marketing and advertising, media, medical affairs and communications, market access, real-world evidence, and technology and analytics consulting — powered by 500+ in-house medical experts and award-winning data science and AI capabilities. Founded in 1997, we have offices in Toronto, New York, Oxford, London, Cambridge, Cardiff, Melbourne, Philadelphia, Saratoga Springs, São Paulo, and Singapore. One of the most-awarded health agencies on the planet, Klick is consistently recognised for its people-first culture as a Great Place to Work, Best Workplace for Women, Best Workplace for Inclusion, Most Admired Corporate Culture, and FORTUNE Best Workplace in Advertising. Klick also recently made history as Cannes Lions Healthcare Agency of the Year, Healthcare Network of the Year, and Independent Agency of the Year – Health.

About Our Strategy Craft

Our Strategy Craft defines where brands should play and how they can win. Grounded in research, insight, and behavioural understanding, this craft shapes long-term direction. Strategy teams challenge assumptions and uncover opportunities for growth. Their work guides decision‑making across the organisation.

Job Description

The Strategy Director develops and delivers integrated brand, omnichannel, customer experience, and communications strategies across healthcare and life sciences engagements for regional and global clients. The role partners with client stakeholders and multidisciplinary teams across Client Services, Creative, Medical Strategy, Science & Regulatory, and Project Management to translate complex commercial challenges into clear strategic direction and actionable recommendations.

What You’ll Do

• Develop integrated brand, omnichannel, customer experience, and communications strategies across HCP and consumer audiences, translating market, customer, and commercial insights into actionable strategic plans.
• Facilitate client workshops, brand planning sessions, and presentations for senior stakeholders, developing recommendations that inform brand, customer experience, and commercial decisions.
• Partner with Client Services, Creative, Medical Strategy, Science & Regulatory, and Project Management to connect commercial objectives, scientific context, customer insights, and creative execution across integrated engagements.
• Contribute strategic thinking to new business pitches, proposals, brand planning initiatives, and organic growth opportunities, partnering with cross-functional teams to identify and develop opportunities for clients.
• Apply data, customer insights, behavioural science, emerging trends, and AI‑enabled approaches to strategic planning to identify opportunities, challenge assumptions, and strengthen strategic recommendations.

Qualifications

Required

• 6+ years of experience in healthcare communications, pharmaceutical strategy, life sciences consulting, or integrated agency strategy, with experience supporting complex regional or global client engagements.
• Demonstrated experience developing integrated brand, omnichannel, commercialisation, customer experience, or communications strategies for pharmaceutical, biotechnology, or healthcare brands, with examples of strategies carried from planning into execution.
• Experience facilitating client workshops, strategic planning sessions, and presentations for senior stakeholders, with examples of strategic recommendations informing brand, customer, or commercial plans.
• Experience partnering across Client Services, Creative, Medical Strategy, Science & Regulatory, and Project Management to develop and deliver integrated strategic recommendations.
• Experience contributing to healthcare or life sciences new business pitches, proposals, and organic growth initiatives, with examples of developing strategic inputs that supported new or expanded client engagements.

Desired

• Comfort and enthusiasm for using AI as a regular part of how work gets done.
• Experience developing strategy across therapeutic areas such as oncology, immunology, rare disease, specialty care, vaccines, or consumer health.
• Experience supporting regional or global healthcare brands across EMEA including adapting strategy to different market and customer contexts.
• Experience applying behavioural science, customer insights, ecosystem strategy, data, or innovation methodologies to healthcare commercial challenges.
• Experience partnering with executive leadership teams to shape longer‑term brand, portfolio, or commercial strategy within healthcare or life sciences organisations.

Additional Information

Klick uses an AI‑powered tool as part of an automated process to support our hiring process by analysing your experience, skills, and qualifications to help identify alignment with role requirements. Please note that the tool does not make final decisions or automatically disqualify candidates. Hiring decisions are made by our team, with thoughtful human judgment and oversight. We are committed to fair and transparent hiring practices and have implemented safeguards to help mitigate bias and support compliance with applicable laws. If you have questions, accessibility needs, or concerns about the use of this tool, please contact us.

Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically under‑represented communities to apply, including Black people, Indigenous peoples, and other people of colour, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities.

We're also committed to developing an inclusive, barrier‑free recruitment process and work environment. Should you require any accommodation, please contact us at [e-mail] and we will work with you to meet your accessibility needs and ensure you have a positive experience.

Our Commitment to Inclusion

Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically under‑represented communities to apply, including Black people, Indigenous peoples, and other people of color, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities.

We're also committed to developing an inclusive, barrier‑free recruitment process and work environment. Should you require any accommodation, please contact us at [e-mail] and we will work with you to meet your accessibility needs and ensure you have a positive experience.