Strategy & Change Management – Project / Program Manager - Vice President

TN United Kingdom; Belfast; On-site; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic Project/Program Manager to lead strategic initiatives within their Internal Audit team. This role is crucial for ensuring compliance with governance procedures and driving best practices in change adoption. The ideal candidate will possess strong analytical and problem-solving skills, coupled with excellent communication abilities to influence diverse stakeholders. With a focus on project management and change management, you will play a key role in navigating a fast-paced environment while contributing to the organization's mission of delivering impactful financial services. Join this forward-thinking team to enhance your career and make a difference.

Benefits

Generous holiday allowance

Discretionary annual performance bonus

Private medical insurance options

Employee Assistance Program

Pension Plan

Paid Parental Leave

Employee discounts

Learning and development resources

Qualifications

• Experience in financial services, preferably in internal auditing.
• Advanced project management skills; PMP certification preferred.

Responsibilities

• Drive progress on strategic initiatives as Project/Program Manager.
• Manage change adoption and resistance, including training strategies.

Skills

Analytical Skills

Problem Solving

Communication Skills

Project Management

Change Management

Stakeholder Influence

Critical Thinking

Collaboration

Education

Bachelor’s Degree

Master’s Degree

Tools

Project Management Tools

Job description

Job Description:

Excited to grow your career?

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving, and communication to Citi’s Internal Audit (IA) team.

By joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

The Project / Program Manager (Vice President), Internal Audit will play a key role in making Internal Audit’s strategic change successful, providing program execution expertise to deliver necessary change, and driving best practices in change adoption.

• The ideal candidate will have strong technical skills and advisory, commercial awareness of banking and internal auditing or related fields, elevated skills in executive communication and building effective partnerships, the ability to convince stakeholders, drive progress, and resilience to operate in a fast-changing environment.

What you will do

• Drive progress on strategic initiatives as Project / Program Manager and ensure compliance with governance procedures in Internal Audit and at Citi. Partner with project owners/teams to align outcomes with the strategic target state.
• Develop project management artifacts following best practices and governance standards.
• Contribute to establishing and maintaining Change Management governance for IA.
• Ensure IA-wide changes are prioritized and well-coordinated across teams, considering key stakeholder requirements.
• Integrate change management activities into project plans in partnership with project teams.
• Manage change adoption and resistance, including training strategies, alongside IA Communications and Engagement team and IA Change Manager.
• Conduct change impact assessments to identify affected stakeholders, risks, and readiness, proposing mitigation strategies.
• Assess and manage risks and issues impacting project delivery, executing mitigation strategies as needed.
• Ensure IA’s processes and procedures comply with Citi’s Project Management Policy (CPPM) and related standards. Maintain the project management tools and serve as the point of contact for CPPM activities.

What we will need from you

• Experience in financial services, preferably in internal auditing or related functions.
• Knowledge of technology and data-related change is preferred.
• Advanced project management skills; PMP certification preferred.
• Change adoption skills.
• Excellent communication skills to influence diverse audiences.
• Strong problem-solving and resilience skills to navigate conflicts.
• Excellent interpersonal skills for stakeholder influence and negotiation.
• Critical thinking and problem-solving abilities.
• Team-oriented with effective collaboration skills.
• Ability to work cross-functionally, with attention to detail and comfort with ambiguity.
• Ability to meet tight deadlines in a fast-paced environment.
• Proven ability to develop ideas from concept to execution.

Education

• Bachelor’s Degree or equivalent experience; Master’s degree preferred.

What we can offer you

We strive to make a positive financial and social impact in our communities. We prioritize our employees’ well-being by providing comprehensive benefits, including:

• Generous holiday allowance starting at 27 days plus bank holidays, increasing with tenure.
• Discretionary annual performance bonus.
• Private medical insurance options.
• Employee Assistance Program.
• Pension Plan.
• Paid Parental Leave.
• Employee discounts.
• Learning and development resources.

We are committed to creating a workplace where everyone feels comfortable bringing their whole selves to work every day. Join us to discover and grow your capabilities.