Strategy Analyst

JR United Kingdom; Bristol; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

A fast-growing consumer finance company is seeking a data-savvy Operations Strategy Analyst in a hybrid role. You'll transform data into impactful strategies for customer collections and collaborate with teams to improve outcomes. Join a dynamic environment that values your ideas and offers great benefits.

Benefits

Competitive salary + bonus for performance

25+ days holiday plus bank holidays

Cycle to work scheme

Solid pension plan

Access to mental health support

Virtual GPs & counselling

Flexible hybrid working

Relaxed dress code

Qualifications

• Experience in collections analytics or strategy in financial services.
• Strong analytical skills with solutions-oriented mindset.
• Ability to communicate complex concepts clearly.

Responsibilities

• Build, refine, and own dashboards and reports.
• Partner with teams to implement customer-focused strategies.
• Translate data into actionable decisions.

Skills

SQL

Python

Data Analysis

Communication

Analytical Thinking

Tools

Power BI

Tableau

QuickSight

Job description

Social network you want to login/join with:

? Operations Strategy Analyst – Collections Focus

? Central Southampton (Hybrid, with occasional London adventure)

? Team: Operations Strategy & Analytics

? Full-time, 37.5 hours/week

Ready to turn numbers into impact?

We’re a fast-growing, award-winning consumer finance company on a mission to make borrowing better. Now, we’re on the lookout for a sharp, curious, and data-savvy Operations Strategy Analyst to join our high-energy team and help shape the future of customer collections.

You’ll sit right where strategy meets data meets action - crafting smarter, more human ways to help customers get back on track.

What you’ll be doing:

This isn’t just another back-office analyst role. You’ll be a key player, driving change with your data superpowers. Expect to:

️ Build, refine, and own dashboards and reports that reveal the real story behind the numbers

? Partner with servicing teams to make sure our strategies work for people, not just spreadsheets

?️ Translate data into decisions, whether you're talking to data scientists or directors

? Test, tweak, and fine-tune strategies to boost both customer outcomes and business results

About you:

You’re a curious thinker, a data detective, and a natural communicator. You see patterns, not just numbers, and you love finding ways to make things better. Ideally, you’ll bring:

?Experience in collections analytics or strategy, ideally in financial services

? SQL or Python skills (you know your way around a dataset!)

? An analytical brain paired with a solutions-first mindset

?️ Excellent communication skills, you can explain complex stuff clearly

? Power BI, Tableau, or QuickSight experience

? Knowledge of personal loans, utilities, or consumer finance

Why you’ll love working here:

It's not just crunching numbers, it's about changing lives. Join a company where your ideas matter, your growth is supported, and your work makes a real impact. Perks include:

? Competitive salary + bonus for great performance

?️ 25+ days holiday (plus bank holidays, and it grows over time!)

? Cycle to work scheme & solid pension plan

?️ Access to mental health support, virtual GPs & counselling

? Fun socials, flexible hybrid working, and a relaxed dress code

Sound like your kind of challenge?

Apply now and bring your analytical brain and strategic spark to a place that’s redefining what finance can do for people.