Strategy Analyst

JR United Kingdom; Birmingham; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

A fast-growing consumer finance company seeks a data-savvy Operations Strategy Analyst to drive change and improve customer outcomes. This role involves crafting data reports, collaborating with teams, and using your analytical skills to impact the future of collections. You'll benefit from a competitive salary, generous holidays, and a supportive work environment.

Benefits

Competitive salary + bonus

25+ days holiday

Cycle to work scheme

Mental health support access

Flexible hybrid working

Qualifications

• Experience in collections analytics or strategy, ideally in financial services.
• Ability to explain complex data clearly.
• Curious thinker with a solutions-first mindset.

Responsibilities

• Build, refine, and own dashboards and reports revealing data insights.
• Partner with teams to ensure effective strategies.
• Translate data into actionable decisions.

Skills

SQL

Python

Communication

Analytical Thinking

Tools

Power BI

Tableau

QuickSight

Job description

Social network you want to login/join with:

? Operations Strategy Analyst – Collections Focus

? Central Southampton (Hybrid, with occasional London adventure)

? Team: Operations Strategy & Analytics

? Full-time, 37.5 hours/week

Ready to turn numbers into impact?

We’re a fast-growing, award-winning consumer finance company on a mission to make borrowing better. Now, we’re on the lookout for a sharp, curious, and data-savvy Operations Strategy Analyst to join our high-energy team and help shape the future of customer collections.

You’ll sit right where strategy meets data meets action - crafting smarter, more human ways to help customers get back on track.

What you’ll be doing:

This isn’t just another back-office analyst role. You’ll be a key player, driving change with your data superpowers. Expect to:

️ Build, refine, and own dashboards and reports that reveal the real story behind the numbers

? Partner with servicing teams to make sure our strategies work for people, not just spreadsheets

?️ Translate data into decisions, whether you're talking to data scientists or directors

? Test, tweak, and fine-tune strategies to boost both customer outcomes and business results

About you:

You’re a curious thinker, a data detective, and a natural communicator. You see patterns, not just numbers, and you love finding ways to make things better. Ideally, you’ll bring:

?Experience in collections analytics or strategy, ideally in financial services

? SQL or Python skills (you know your way around a dataset!)

? An analytical brain paired with a solutions-first mindset

?️ Excellent communication skills, you can explain complex stuff clearly

? Power BI, Tableau, or QuickSight experience

? Knowledge of personal loans, utilities, or consumer finance

Why you’ll love working here:

It's not just crunching numbers, it's about changing lives. Join a company where your ideas matter, your growth is supported, and your work makes a real impact. Perks include:

? Competitive salary + bonus for great performance

?️ 25+ days holiday (plus bank holidays, and it grows over time!)

? Cycle to work scheme & solid pension plan

?️ Access to mental health support, virtual GPs & counselling

? Fun socials, flexible hybrid working, and a relaxed dress code

Sound like your kind of challenge?

Apply now and bring your analytical brain and strategic spark to a place that’s redefining what finance can do for people.