Strategic Workforce Planning Specialist

BT Group; Highgate; On-site; GBP 55,000 - 75,000; Full time

Job summary

A leading telecommunications provider in Highgate is seeking an Infrastructure Project Manager to oversee and develop crucial ICT network and infrastructure services. The role demands expertise in Windows server support, VMware, and Azure, as well as strong project management skills. Ideal candidates will excel in troubleshooting and maintaining documentation to enhance operational efficiency. This position offers a collaborative environment focusing on both infrastructure integrity and team development.

Qualifications

• Proven experience in supporting Windows server infrastructure.
• Proficient in managing infrastructure projects and environments.
• Strong knowledge of Azure Active Directory and Cyber Security best practices.

Responsibilities

• Manage and develop the ICT network and infrastructure services.
• Support security of the company's network resources.
• Monitor business critical processes and systems.

Skills

Windows server infrastructure operational support

Excellent troubleshooting and diagnostic skills

Knowledge of Microsoft security configurations

Management of infrastructure projects

Experience with cyber security

Tools

VMware

Microsoft Azure

Job description

Infrastructure Project Manger

London, United Kingdom

Please ensure you read the below overview and requirements for this employment opportunity completely.

JOB DESCRIPTION This role requires an Infrastructure Project Manager to effectively manages and develop the ICT network and infrastructure services in conjunction with the Infrastructure Manager supporting of the strategic and operational business requirements.

Responsibilities

• Supports the security of the Company's network and ICT resources
• Delivers robust, efficient and professional operational IT service to key stakeholders
• Maintains documentation of systems, maps, procedures, user and technical information
• Support the network equipment and services, Virtual servers, network storage devices, network communications equipment
• Day to day support of LANs, WANs, internet, security and wireless implementations
• Monitors and evaluates the efficiency and effectiveness of infrastructure service delivery methods and procedures
• Monitors business critical processes and systems
• Installs, configures and supports new and existing servers and network infrastructure
• Actively learns and develops to stay up to date with developments in areas of expertise and to meet the changing needs of the job
• Encourages and supports the development of other members of your team and the organisation
• Ensures compliance with the companies policies, procedures and contract of employment
• Undertakes any other duties that may reasonably be required, and are commensurate with the grade of the job, in furtherance of the objectives of the Fund
• Deputise for the infrastructure Manager
• Change management – adhering to correct procedures to ensure that any changes are carried out successfully
• Problem management & incident management – liaising with relevant parties to achieve an acceptable resolution

Qualifications

• Specialist in Windows server infrastructure operational support, including administration of on-premises and cloud platforms
• Excellent troubleshooting & diagnostic skills, including the ability to work well under pressure and follow investigations through to logical conclusions
• Knowledge of Microsoft best practices for security configurations (policies), migration, and VMware VM management
• Management of infrastructure projects
• Experience of working with security, networking, server, software application management and support
• A good understanding of managing a Microsoft Active Directory-based network with common Microsoft server components; Exchange Server Hybrid, SQL Server, Windows Deployment Systems, SharePoint, Microsoft 365, Cloud based Telephony, Cyber Security and Prevention, Cloud based Backup and Restore
• Knowledge of VMWare High-Availability virtual server hosting infrastructure and storage area networks

Microsoft Azure

• Azure Active Directory
• SSO
• Multi-Factor Authentication

Cyber Security Best Practices

• Best practices
• Documentation
• User Education
• Auditing
• IT and Email Security

About you

Good interpersonal skills which are required when liaising with business users

An ability to remain composed when working in difficult situations, and to be proactive in leading the team toward resolutions

The position will involve dealing with all levels of Management so therefore good verbal and written communication skills are essential

Takes pride in providing excellent customer service

Ability to absorb and retain information quickly

Ability to present ideas in user-friendly language

Experience of working in a team-oriented, collaborative environment

Working Conditions

Normal working conditions with the absence of disagreeable elements.

Note: The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.

EEO Statement

Newmark is an Equal Opportunity/Affirmative Action employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.