Strategic Workforce Planning Specialist

BT Group; City Of London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading telecommunications company in London seeks a Workforce Strategy Consultant to support the development of workforce planning initiatives. The role involves analyzing data, developing strategies aligned with organizational goals, and engaging with senior stakeholders. Ideal candidates will have strong data analysis skills and experience in strategic workforce planning. This position offers competitive benefits and a dynamic working environment.

Benefits

10% on target bonus

BT Pension scheme

Enhanced women's health support

25 days annual leave

24/7 private virtual GP appointments

World-class training opportunities

Qualifications

• Ability to analyze large data sets to uncover actionable insights.
• Proven track record in developing strategies for organizational change.
• Experience in identifying and improving inefficient processes.

Responsibilities

• Act as a consultant on workforce planning to business leaders.
• Support development and delivery of strategic workforce plans.
• Conduct market scanning to ensure competitive workforce practices.

Skills

Data analysis

Strategic development

Process improvement

Excel modelling

Stakeholder engagement

Job description

Overview

The world of work is changing faster than ever - new technologies, evolving customer needs, and shifting market dynamics are redefining the skills and capabilities organisations need to thrive. As part of BT Group's Strategy, Planning & Portfolio team within People & Culture, you'll play a vital role in shaping how our organisation prepares for that future. Your work will help BT Group anticipate the capabilities we need to stay ahead, understand where we stand today, and influence the actions that close the gap. By bringing insight, analysis, and strategic foresight together, you\'ll help ensure our people - and our business - are ready for what\'s next. This role sits at the heart of our People & Culture strategy and is key to building a workforce that\'s skilled, agile, and prepared to deliver on BT\'s long-term ambitions.

What you\'ll be doing

• Act as a trusted consultant to business partners and leaders on strategic workforce planning, providing insights and best practice to support local initiatives
• Support the development and delivery of BT\'s Strategic Workforce Plan, ensuring future skills and capabilities align with long-term business strategy
• Contribute to the evolution of the Strategic Workforce Planning roadmap, enhancing the maturity, accuracy, and effectiveness of BT\'s overall approach
• Lead the scoping and design of BT\'s strategic workforce management tooling roadmap, working closely with partners in Digital
• Conduct regular market scanning and benchmarking to ensure internal practices remain current and competitive
• Develop and deliver workforce data and insights to inform the BT People Strategy and key business decisions

Skills and qualifications

• Analyse large, often incomplete data sets to uncover insights and build support for recommendations that make a real difference.
• Develop strategies for change that align with organisational goals while anticipating challenges and opportunities.
• Identify inefficiencies in complex processes and design practical, effective solutions.
• Collect, analyse, and interpret data to extract meaningful insights for informed decision-making, with strong Excel modelling skills at a minimum.
• Understand how current and future workforces create value, generate revenue, and maintain competitive advantage.
• Build relationships, influence others, convey and receive information clearly, and resolve conflicts to achieve objectives.
• Engage effectively with senior stakeholders, manage relationships, and build trust across the organisation.
• Familiarity with the strategic workforce planning lifecycle is desirable, including:
  • Forecasting future workforce needs: Analysing business goals and market trends to anticipate roles, skills, and capabilities required.
  • Gap analysis: Assessing current workforce capabilities to identify gaps that could impact delivery.
  • Developing actionable plans: Creating and implementing strategies to attract, develop, retain, and deploy talent effectively.

Context

BT Group was the world\'s first telco and our heritage in the sector is unrivalled. As home to several of the UK\'s most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business.

Over the next two years, we will complete the UK\'s largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK\'s best telco, reimagining the customer experience and relationship with one of this country\'s biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.

Benefits

• 10% on target bonus
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It\'s for all parents, no matter how your family is made up.
• Enhanced women\'s health support: including help with menopause symptoms, cancer screenings, period care and more.
• 25 days annual leave (not including bank holidays), increasing with service
• 24/7 private virtual GP appointments for UK colleagues
• 2 weeks carer\'s leave
• World-class training and development opportunities
• Option to join BT Shares Saving schemes.