Strategic Workforce Planning Officer

NHS; Cardiff; On-site; GBP 31,000 - 39,000; Part time

Job summary

A strategic workforce body for NHS Wales seeks an experienced administrator to support the Strategic Workforce Planning Team. Responsibilities include managing budgets, organizing events, and providing project support. The ideal candidate has excellent organizational skills and experience in administrative processes. This role offers a full-time contract for 6 months, located in Cardiff.

Qualifications

• Demonstrable experience of establishing administrative systems and procedures.
• Experience of providing administrative and project support to a team.
• Ability to solve problems creatively and identify practical solutions.

Responsibilities

• Provide administrative support to the Strategic Workforce Planning Team.
• Monitor team spend and update the budget.
• Plan and organize events and meetings.

Skills

Excellent organisational skills

Effective communication

Digital skills

Budget management

Education

Degree in Business Administration or similar

Tools

Various IT systems and platforms

Job description

Job summary

Due to a forthcoming secondment within our administrative function, we require an experienced and effective administrator to provide comprehensive business, administrative and project management support to the Strategic Workforce Planning Team for a period of 6 months.

Who are we?

Part of the Workforce & OD Directorate, the Strategic Workforce Planning Team is a small team which has both an internal and external focus. One of our core functions is to build capacity, capability and confidence to undertake workforce planning within HEIW and across NHS Wales.

Most recently, we launched the Strategic Workforce Planning Hub to strengthen the organisation's role as the reliable and consistent source of workforce intelligence for NHS Wales.

Core Duties of the Role & who we're looking for

We're looking for an experienced business manager or administrator to keep us organised and on track to deliver our programme of work. You will deploy your excellent organisational and time management skills to plan and arrange meetings and diaries, and to ensure that actions are delivered. You will work closely with the Assistant Director of Strategic Workforce Planning and senior team members.

You will be resilient and resourceful, with effective communication and interpersonal skills, and be able to build strong relationships with a range of internal and external stakeholders across a range of different networks and professional groups.

Main duties of the job

You will have excellent digital skills and will be responsible for ensuring that all new workforce planning tools and resources are uploaded onto a range of platforms including the Strategic Workforce Planning Hub. You will also monitor and report on the usage of resources, helping us to extend our reach by ensuring that our tools are accessible and promoted, using our internal communications plan to share information across our networks and professional groups.

Your attention to detail will enable you to monitor team spend and update the budget. You will have experience of raising purchase orders for goods and services. Additionally, you will also manage the procurement process for the Team in accordance with the NHS Wales Procurement Policy, maintaining records and answering queries.

Your planning and organising skills will extend to the provision of extensive support with the planning, organisation and delivery of a range of virtual and in-person events including conferences, masterclasses, workshops and webinars. You will arrange appropriate events communication, co-ordinate the booking system, book speakers and venues, ensure that all technological requirements are identified and managed, create evaluation forms, collate and record feedback.

We are also looking for an individual who can identify improvements to our working practices and drive innovation across the team, utilising a range of digital resources including AI to support business transformation.

About us

Health Education and Improvement Wales (HEIW) is the strategic workforce body for NHS Wales with statutory functions that include education and training, workforce planning, workforce development and transformation, leadership and succession planning, and careers. Our purpose is to develop a workforce that delivers excellent care to patients/service users and excellent population health. We are a Special Health Authority working closely with our partners; Social Care Wales, education providers, professional and regulatory bodies and Welsh Government.

HEIW's is committed to developing an internal culture of choice. Our Values reflect our thoughts, feelings and beliefs in how we will, and will not, behave and treat others:

- Respect for All in every contact we have with others,

- Ideas that Improve: Harnessing creativity and continuously innovating, evaluating and improving,

- Together as a Team: Working with colleagues across NHS Wales and with partner organisations.

HEIW received the HPMA Award for Employee Engagement in 2019.

What you can expect:

- a corporate induction and 90 day Welcome itinerary,

- compassionate leadership,

- a meaningful values based performance appraisal process,

- the opportunity to impact upon health and social care services and the lives and wellbeing of the people of Wales.

Many of our colleagues and stakeholders have commented on the buzz and atmosphere we create by working together as "One HEIW Team". Do you want to join that team?

Details Date posted

24 July 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£31,516 to £38,364 a year per annum

Contract

Secondment

Working pattern

Full-time, Flexible working

Reference number

082-AC056-0725

Job locations

Ty Dysgu

Cefn Coed

Cardiff

CF15 7QQ

Job description Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

This post is fixed term/secondment until 31 Mawrth 2026 to cover a secondment. If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.

Job description Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

This post is fixed term/secondment until 31 Mawrth 2026 to cover a secondment. If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.

Person Specification Qualifications & Knowledge Essential

• A degree in Business Administration, Human Resource Management, Event Management or similar or demonstrable equivalent experience.
• Knowledge of administrative and clerical processes and procedures, along with managerial knowledge, project monitoring and standard office practice.

Experience Essential

• Demonstrable experience of establishing administrative systems and procedures making improvements where necessary.
• Experience of providing administrative and project support to a team, including working to strict deadlines.
• Experience of budget management and following financial processes

Aptitude & Abilities Essential

• Excellent IT skills with the ability to work across a broad range of IT systems and platforms, providing training to members of the team, as required.
• Ability to advise and influence key stakeholders and solve problems creatively, identifying practical solutions.

Person Specification Qualifications & Knowledge Essential

• A degree in Business Administration, Human Resource Management, Event Management or similar or demonstrable equivalent experience.
• Knowledge of administrative and clerical processes and procedures, along with managerial knowledge, project monitoring and standard office practice.

Experience Essential

• Demonstrable experience of establishing administrative systems and procedures making improvements where necessary.
• Experience of providing administrative and project support to a team, including working to strict deadlines.
• Experience of budget management and following financial processes

Aptitude & Abilities Essential

• Excellent IT skills with the ability to work across a broad range of IT systems and platforms, providing training to members of the team, as required.
• Ability to advise and influence key stakeholders and solve problems creatively, identifying practical solutions.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details Employer name

Health Education and Improvement Wales

Address

Ty Dysgu

Cefn Coed

Cardiff

CF15 7QQ

Employer's website

https://heiw.nhs.wales/ (Opens in a new tab)

Employer details Employer name

Health Education and Improvement Wales

Address

Ty Dysgu

Cefn Coed

Cardiff

CF15 7QQ

Employer's website

https://heiw.nhs.wales/ (Opens in a new tab)