Strategic Technology Operations Leader (Hybrid)

Saga; Greater London, Folkestone; Hybrid; GBP 85,000 - 95,000; Full time

Benefits offered by this job

25 days holiday + bank holidays

Car allowance £4,800 per annum

Pension scheme matched up to 10%

Company performance related annual-bon

Private medical insurance after 1 year

Life assurance policy on joining us, 4

Job summary

Saga is hiring a Head of Strategic Operations (Technology) in a London/Folkestone Hybrid role. The package includes a base salary of £85,000–£95,000 with a car allowance.

You will define Saga’s long-term technology direction, influence supplier roadmaps and balance innovation with resilience for a superior customer experience. You will report to the Technology Operations Director, collaborate across teams, and attend London or Folkestone offices as needed.

Responsibilities

• Develop and maintain a forward-looking technology horizon view (24–48 months) for Technology Operations, identifying risks, opportunities and market shifts.
• Challenging and shaping supplier roadmaps to ensure long-term alignment with Saga’s enterprise technology direction.
• Act as deputy to the Technology Operations Director, providing leadership continuity.
• Ensure Technology Operations aligns with wider enterprise technology programmes and transformation initiatives.

Job description

Saga is hiring a Head of Strategic Operations (Technology) in a London/Folkestone Hybrid role. The package includes a base salary of £85,000–£95,000 with a car allowance.

You will define Saga’s long-term technology direction, influence supplier roadmaps and balance innovation with resilience for a superior customer experience. You will report to the Technology Operations Director, collaborate across teams, and attend London or Folkestone offices as needed.