Strategic Supplier Relationship Manager

TN United Kingdom; City of Edinburgh; Hybrid; GBP 50,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Strategic Supplier Relationship Manager in Edinburgh, where you will be instrumental in managing and developing strategic relationships with IT partners. This role offers the chance to work within a respected Procurement team, driving significant value through effective supplier management and collaboration. You will oversee supplier performance, compliance, and risk management while fostering enduring partnerships. With a hybrid working style and a commitment to inclusivity, this opportunity is perfect for those looking to make a meaningful impact in a dynamic environment.

Benefits

28 days of annual leave plus bank holidays

Up to 14% employer pension matching

Private medical insurance

Qualifications

• Significant experience in supplier management within financial services.
• Strong commercial and negotiation skills for service optimization.

Responsibilities

• Drive cost, risk, performance, and relationship value from supplier management.
• Develop and maintain supplier account plans with revenue targets.

Skills

Supplier Management

Negotiation Skills

Communication Skills

Stakeholder Management

Team Development

Job description

Job Title: Strategic Supplier Relationship Manager, Edinburgh

Client:

Royal London Group

Location:

Edinburgh, United Kingdom

Job Category:

Customer Service

EU work permit required:

Yes

Job Reference:

2ed9bcab4520

Job Views:

3

Posted:

08.05.2025

Expiry Date:

22.06.2025

Job Description:

Contract Type: Permanent

Recruitment Business Partner: Georgina Dunne

Location: Edinburgh or Alderley Edge

Working style: Hybrid 50% home/office based

The successful candidate will be responsible for managing and developing strategic and commercial relationships with Royal London’s IT partners. This includes working with relevant business stakeholders to implement a structured supplier management framework that covers performance, risk, cost, value, and relationship considerations.

They will oversee the ongoing assessment of controls and risks within the scope of supplier services to ensure compliance with Group Policy and Risk Management principles.

This role offers an exciting opportunity to join a respected Procurement team that is instrumental in delivering Royal London’s strategic goals, maximizing value from partner relationships, and exploring new procurement opportunities.

Key Responsibilities:

1. Drive significant cost, risk, performance, and relationship value from end-to-end supplier management.
2. Develop and maintain Tier 1 and Tier 2 supplier account plans, including revenue targets, continuous improvement plans, risks/issues, contractual and regulatory requirements, and exit strategies.
3. Proactively review existing contractual arrangements in collaboration with category managers and service owners.
4. Lead supplier relationships, providing regular updates on strategic priorities and building enduring partnerships.
5. Manage escalation processes for supplier non-compliance and contractual issues.

Criteria:

1. Significant experience in supplier management, preferably within financial services.
2. Strong commercial and negotiation skills, from service optimization to leveraging third-party relationships for business benefit.
3. Excellent communication skills, with experience working with diverse internal and external stakeholders.
4. Proven ability to collaborate, challenge, and influence business stakeholders effectively.
5. Experience coaching and developing teams in a continuous improvement environment.

About Royal London:

Royal London is the UK’s largest mutual life, pensions, and investment company, offering protection, savings, and asset management products.

Our People Promise emphasizes an inclusive, responsible, and fulfilling workplace, supported by our Spirit of Royal London values: Empowered, Trustworthy, Collaborate, Achieve.

We offer benefits such as 28 days of annual leave plus bank holidays, up to 14% employer pension matching, and private medical insurance. See our benefits here - Our Benefits.

Inclusion, Diversity, and Belonging:

We are committed to being an inclusive employer, valuing diverse backgrounds and perspectives that enhance our skills and culture.