Strategic Social Account Manager

Simply Social; Greater London; Hybrid; GBP 32,000 - 46,000; Full time

Job summary

Simply Social in London is seeking an Account Manager to manage day-to-day client relationships and keep social campaigns moving from brief to delivery. Based at our Shoreditch office, you’ll collaborate with strategy, creative and production teams across campaigns, always-on content and creator partnerships.

You’ll be the daily point of contact for clients, turning requests into briefs, coordinating delivery, tracking budgets and schedules, and ensuring work stays on scope and on time.

Qualifications

• Experience in account management within a social, creative or digital agency.
• Good understanding of social platforms, content and creator partnerships.
• Strong organisational skills and ability to manage multiple projects and deadlines.
• Clear communication and confident in building client relationships.
• Attention to detail across briefs, schedules, budgets and deliverables.

Responsibilities

• Manage day-to-day client communication, meetings and status updates.
• Build a strong understanding of each client’s business, audience and brand.
• Write clear briefs and coordinate work across strategy, creative and production.
• Manage content calendars, project timelines, feedback and approvals.
• Consolidate client feedback into clear, actionable direction for the team.
• Track budgets, deliverables and scope, flagging changes or potential overruns early.
• Coordinate shoots and creator activity with the relevant teams.
• Prepare performance reports with strategy, drawing out useful insights and next steps.
• Spot opportunities to improve the work and grow client relationships.
• Keep project information accurate and raise challenges early, helping find practical solutions.

Skills

Account management

Social platforms

Budget management

Multitasking

Job description

Simply Social in London is seeking an Account Manager to manage day-to-day client relationships and keep social campaigns moving from brief to delivery. Based at our Shoreditch office, you’ll collaborate with strategy, creative and production teams across campaigns, always-on content and creator partnerships.

You’ll be the daily point of contact for clients, turning requests into briefs, coordinating delivery, tracking budgets and schedules, and ensuring work stays on scope and on time.