Strategic Public Communications Executive

Consortium; City of Edinburgh; Hybrid; GBP 32,000 - 44,000; Full time

Benefits offered by this job

Hybrid working

30 days holiday

Pension scheme

Private medical insurance

Family friendly benefits

Learning and development opportunities

Counselling services

Bike to work scheme

Eyecare

Job summary

Law Society of Scotland is recruiting a Public Communications Executive to join the External Relations Directorate. The role is full-time with hybrid working and job-share options, offering a varied mix of customer service, information provision and records management.

You will respond to public enquiries, maintain accurate records, and contribute to project work that supports the society’s communications and outreach across Scotland’s legal sector.

Qualifications

• Public enquiries handling and information provision.
• Ability to respond clearly and helpfully to diverse questions.
• Experience working with multiple teams to gather information.

Responsibilities

• Deal efficiently with public enquiries and provide timely information.
• Maintain records and produce basic reports on enquiries.
• Support project work and continuous improvement initiatives.
• Interact with vulnerable or challenging public in a professional manner.

Skills

Public communications

Customer service

Written communication

Record keeping

Job description

Law Society of Scotland is recruiting a Public Communications Executive to join the External Relations Directorate. The role is full-time with hybrid working and job-share options, offering a varied mix of customer service, information provision and records management.

You will respond to public enquiries, maintain accurate records, and contribute to project work that supports the society’s communications and outreach across Scotland’s legal sector.