Strategic Product Consultant

TN United Kingdom; London; Hybrid; GBP 49,000 - 69,000; Full time

Job summary

An established industry player is seeking a Strategic Product Consultant to enhance client relationships and drive success in the construction sector. This role involves onboarding and mentoring clients, leveraging your expertise to improve business processes with Procore's innovative tools. You will collaborate across teams to standardize best practices and provide top-notch service. If you are passionate about technology and eager to make an impact in a dynamic environment, this opportunity is perfect for you. Join a forward-thinking company that values growth and collaboration.

Benefits

Private medical insurance

Life and income protection insurance

Quarterly wellness stipend

Company pension plan

Employee stock purchase plan

25 days of paid holidays

Employee learning and development programmes

Friends and family events

Qualifications

• 2 years of experience in the construction industry is preferred.
• Experience with training and/or software support is a plus.

Responsibilities

• Partner with Project Managers to train clients on Procore tools.
• Conduct group training webinars and in-person sessions.

Skills

Consultation

Training

Construction Industry Knowledge

Communication

Education

Bachelor's Degree

Tools

Procore Platform

Job description

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We’re looking for a Strategic Product Consultant, SMB to build long-lasting partnerships with small to medium-sized business customers, helping them onboard and grow with Procore. You’ll serve as a critical resource to Procore’s Customer Success teams collaborating across all product lines, standardizing processes and driving communications and best practices. You’ll onboard, train, mentor, and foster a positive team culture. Successful candidates are technology enthusiasts and promoters of modernizing the construction industry.

This position will report to the Manager, Professional Services and will be based in our London or Dublin office. This is not an independent contractor position. We're looking for candidates to join our team immediately.

What you’ll do:

Partner with Project Managers to develop clients into Procore experts and evangelists through consultation and training

Leverage knowledge of the construction industry to improve client business processes within Procore and across the client’s entire organization

Provide the highest level of service and education to Procore’s clients through clear and effective communication

Conduct group training webinars and in-person sessions to educate clients on Procore tools

Collaborate with all levels of the Procore organization to develop best practices, connect clients with Product Managers to further client success, and drive Procore’s evolution as a market leader

Develop a mastery of Procore’s product offerings, business model, services, emerging technologies, and Customer Success best practices

Foster a positive team culture by mentoring and collaborating with fellow team members

Up to 25% travel to client sites (may include domestic and international), industry events, and other Procore offices

What we’re looking for:

Procore and/or Construction professionals looking to transition into a fast-paced software training and advisory role; 2 years of experience in the construction industry is preferred

Bachelor’s degree is preferred

Experience with the Procore platform is preferred

Extensive knowledge of the construction industry is required

Previous experience as a Quantity Surveyor required

Experience with training and/or software support a plus

#LI-Hybrid

Job Description

We’re looking for a Strategic Product Consultant, SMB to build long-lasting partnerships with small to medium-sized business customers, helping them onboard and grow with Procore. You’ll serve as a critical resource to Procore’s Customer Success teams collaborating across all product lines, standardizing processes and driving communications and best practices. You’ll onboard, train, mentor, and foster a positive team culture. Successful candidates are technology enthusiasts and promoters of modernizing the construction industry.

This position will report to the Manager, Professional Services and will be based in our London or Dublin office. This is not an independent contractor position. We're looking for candidates to join our team immediately.

What you’ll do:

• Partner with Project Managers to develop clients into Procore experts and evangelists through consultation and training

• Leverage knowledge of the construction industry to improve client business processes within Procore and across the client’s entire organization

• Provide the highest level of service and education to Procore’s clients through clear and effective communication

• Conduct group training webinars and in-person sessions to educate clients on Procore tools

• Collaborate with all levels of the Procore organization to develop best practices, connect clients with Product Managers to further client success, and drive Procore’s evolution as a market leader

• Develop a mastery of Procore’s product offerings, business model, services, emerging technologies, and Customer Success best practices

• Foster a positive team culture by mentoring and collaborating with fellow team members

• Up to 25% travel to client sites (may include domestic and international), industry events, and other Procore offices

What we’re looking for:

• Procore and/or Construction professionals looking to transition into a fast-paced software training and advisory role; 2 years of experience in the construction industry is preferred

• Bachelor’s degree is preferred

• Experience with the Procore platform is preferred

• Extensive knowledge of the construction industry is required

• Previous experience as a Quantity Surveyor required

• Experience with training and/or software support a plus

#LI-Hybrid

Additional Information

Base Pay Range £49,980 - £68,722 plus commission for an estimated on-target earnings of £58,800 - £80,850. Procore is committed to offering competitive, fair, and commensurate compensation, and has provided an estimated pay range for this role. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location.

Perks & Benefits

You are a person with dreams, goals, and ambitions—both personally and professionally. That's why we believe in providing benefits that not only match our Procore values (Openness, Optimism, and Ownership) but enhance the lives of our team members. Here are just a few of our benefit offerings:

• Health:

  • P rivate medical insurance for yourself and immediate family with no excess payments

  • Life and income protection insurance

  • Quarterly wellness stipend

• Wealth:

  • Company pension plan

  • Employee stock purchase plan

• Leisure: 25 days of paid holidays per year (in addition to public and company holidays)

• Enrichment: Employee learning and development programmes, and friends and family events

About Us

Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.

We are an equal-opportunity employer and welcome builders of all backgrounds. We thrive in a dynamic and inclusive environment. We do not tolerate discrimination against candidates or employees on the basis of gender, sex, national origin, civil status, family status, sexual orientation, religion, age, disability, race, traveler community, status as a protected veteran or any other classification protected by law.

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Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact our benefits team here to discuss reasonable accommodations.