Strategic Partnership Manager - New Business

Lloyds Banking Group; Manchester; Hybrid; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Strategic Partnership Manager to enhance its Merchant Services team. This role is pivotal in shaping the future of payments acceptance by leveraging your extensive experience in the payments sector. You will lead negotiations, manage key partnerships, and collaborate with internal teams to drive growth and innovation. Join a forward-thinking organization that values inclusivity and offers opportunities for professional development. If you're ready to make a significant impact in the financial services landscape, this is the perfect opportunity for you.

Benefits

Up to 15% pension contribution

Annual performance bonus

Share schemes including free shares

Flexible benefits like discounted shopping

30 days’ holiday plus bank holidays

Wellbeing initiatives

Parental leave policies

Qualifications

• Extensive experience in payments acceptance and merchant services.
• Proven ability to influence strategy at high levels.

Responsibilities

• Identify and target partnerships using expertise in key sectors.
• Lead negotiations and manage partner onboarding.

Skills

Payments Acceptance Expertise

Negotiation Skills

Problem-solving Skills

Communication Skills

Customer-centric Approach

Tools

Microsoft Excel

Microsoft PowerPoint

Microsoft PowerBI

Job description

End Date: Friday 23 May 2025

Salary Range: £0 - £0

We support flexible working – click here for more information on flexible working options

Flexible Working Options: Hybrid Working, Job Share

Job Description Summary

We have an exciting opportunity to join our Merchant Services team as a Strategic Partnership Manager - New Business. You will play a key role in shaping the future of payments acceptance.

About this opportunity

This role involves growing our key partnerships by leveraging your knowledge in the payments space. You will collaborate with internal teams to assess and prioritize a pipeline of partners, lead negotiations, manage onboarding, and support GTM teams for launches.

What you’ll be doing:

1. Identify and target applicable partnerships using your expertise in Lloyd’s top sectors.
2. Lead complex negotiations, supporting legal and technical aspects with internal teams.
3. Collaborate with sales to address gaps and support outputs from win/loss analysis.
4. Prioritize partners based on internal needs and problem-solving capabilities.
5. Support sales teams in meetings and conferences as a Subject Matter Expert (SME).
6. Onboard partners and ensure their success before transitioning to the Relationship Management team.
7. Align initiatives with company goals through collaboration with senior leadership.
8. Develop and maintain strong, long-term relationships with key partners.
9. Represent Lloyds at industry events, conferences, and forums, enhancing company presence through thought leadership and strategic partnerships.

Why Lloyds Banking Group?

Join us during an exciting period of innovation and growth, with investments in our people, data, and technology fostering new opportunities for learning and development.

What You’ll Need:

• Extensive experience in the payments acceptance industry and management in merchant services/gateway environments.
• Experience working with third-party organizations such as ISVs, ISOs, and technology providers.
• Knowledge of UK sectors like Hospitality and Retail.
• Technical understanding of integrations and related challenges from both partner and merchant perspectives.
• Proven ability to influence strategy at high levels.
• Proactive problem-solving skills with a customer and partner-centric approach.
• Excellent communication and presentation skills, proficient in Microsoft Excel, PowerPoint, and PowerBI.

About Working For Us

We are committed to inclusivity, diversity, and creating a workplace where everyone feels they belong. We welcome applications from under-represented groups and are disability confident, offering reasonable adjustments during recruitment.

Benefits:

• Up to 15% pension contribution
• Annual performance bonus
• Share schemes including free shares
• Flexible benefits like discounted shopping
• 30 days’ holiday plus bank holidays
• Wellbeing initiatives and parental leave policies

If you're excited to join us, we’d love to hear from you!

At Lloyds Banking Group, our purpose is to help Britain prosper. We focus on making a difference for customers, businesses, and communities, offering opportunities to learn, grow, and shape the future of financial services.

We prioritize data safety and confidentiality, conducting background checks only after formal offers are accepted. We are dedicated to building a diverse, inclusive workforce where everyone can thrive.