Strategic Partnership Manager - New Business

Lloyds Banking Group; Basildon; Hybrid; GBP 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a Strategic Partnership Manager to join their dynamic Merchant Services team. This role offers the chance to shape the future of payments acceptance by leveraging your extensive knowledge in the payments space. You'll collaborate with internal teams to prioritize partnerships and lead negotiations, ensuring successful onboarding of partners. With a commitment to inclusivity and diversity, this forward-thinking organization provides a supportive environment for growth and innovation. Join this exciting journey to make a significant impact in the financial services sector.

Benefits

Up to 15% pension contribution

Annual performance bonus

Share schemes including free shares

Flexible benefits like discounted shopping

30 days’ holiday plus bank holidays

Wellbeing initiatives

Parental leave policies

Qualifications

• Significant experience in the payments acceptance industry.
• Excellent communication and presentation skills.

Responsibilities

• Identify and target applicable partnerships using expertise.
• Lead complex negotiations and collaborate with sales.
• Build and maintain strong relationships with key partners.

Skills

Experience in payments acceptance

Management experience in merchant services

Communication skills

Technical knowledge of integration complexities

Proficiency in Microsoft Excel

Proficiency in Microsoft PowerPoint

Proficiency in Microsoft PowerBI

Job description

End Date

Friday 23 May 2025

Salary Range

£0 - £0

We support flexible working – click here for more information on flexible working options

Flexible Working Options

Hybrid Working, Job Share

Job Description Summary

Job Description

JOB TITLE: Strategic Partnership Manager - New Business

SALARY: Competitive package

LOCATION: Basildon, Bristol, Birmingham, Leeds and Manchester

HOURS: Full-time

WORKING PATTERN: Our work style is hybrid, involving at least two days per week, or 40% of our time, at one of our office hubs or partner sites.

We have an exciting opportunity to join our Merchant Services team, where you could play a key role in shaping the future of payments acceptance!

About this opportunity

A great opportunity has arisen to join the growing Partnership team in Lloyds Merchant Services to help expand our key partnerships.

Using your extensive knowledge and experience in the payments space, you'll collaborate with internal sales and strategy teams to assess and prioritize a pipeline of partners (ISVs, PSPs, ISOs, PAAS, Plug-ins, etc.) to give Lloyds an edge in our top sectors.

This role involves leading commercial and contractual negotiations, liaising with technical colleagues for onboarding, and engaging with GTM teams for internal and external launches.

What you’ll be doing:

• Identify and target applicable partnerships using your expertise across Lloyd’s top sectors
• Lead complex negotiations, supporting legal and technical aspects as needed
• Collaborate with sales to understand gaps and how the partner team can support
• Prioritize partners based on internal needs and problem-solving strategies
• Support sales teams by attending meetings and conferences, acting as an SME on partnerships
• Onboard partners and prepare them for success before transitioning to the Relationship Management team
• Work with senior leadership to align initiatives with company goals
• Build and maintain strong relationships with key partners for long-term success
• Represent Lloyds at industry events, conferences, and forums to promote thought leadership and strategic partnerships

Why Lloyds Banking Group?

We’re on an exciting journey, investing in our people, data, and technology, leading to innovative projects and new ways for our people to work, learn, and thrive.

What You’ll Need

• Significant experience in the payments acceptance industry and management experience in merchant services/gateway environments
• Experience working with third-party organizations such as ISVs, ISOs, technology providers, or managing relationships with them
• Experience in core UK sectors like Hospitality and Retail
• Technical knowledge of integration complexities and understanding challenges from both partner and merchant perspectives
• Proven success in influencing or contributing to high-level strategy
• A proactive, partner- and customer-centric problem solver
• Excellent communication and presentation skills, with proficiency in Microsoft Excel, PowerPoint, and PowerBI

About Working For Us

We promote inclusivity and diversity, aiming to reflect modern society and foster a sense of belonging for all employees. We have set goals for diversity in leadership, created health and wellbeing initiatives, and welcome applications from under-represented groups.

We are disability confident and offer reasonable adjustments in our recruitment process upon request.

Benefits include:

• Up to 15% pension contribution
• Annual performance bonus
• Share schemes including free shares
• Flexible benefits like discounted shopping
• 30 days’ holiday plus bank holidays
• Wellbeing initiatives and parental leave policies

If you're excited to join our team, we’d love to hear from you!

At Lloyds Banking Group, our purpose is to help Britain prosper. Join us to shape the future of financial services while growing and developing your career.

We prioritize data security and will only request sensitive information during formal interview or offer stages, explaining the purpose clearly.

We are committed to an inclusive, diverse workforce where everyone can make a difference.