Strategic Partner Success Lead

CyberOne; Greater London; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

CyberOne in London is seeking a Senior Azure Security Engineer to join our Hybrid team. You will partner with customers and vendor teams to ensure delivery of security services, renewals, and service improvements.

The role focuses on building trusted advisor relationships, coordinating service delivery, and driving growth with partner ecosystems. The ideal candidate has strong stakeholder management, experience in cyber security or IT services, and proficiency with Microsoft 365 and business

Qualifications

• Excellent stakeholder management and communication skills.
• Strong organisational and administrative capabilities.
• Commercial awareness and growth mindset.
• Experience in customer success, managed services, cyber security or IT services.
• Strong attention to detail and a collaborative approach.
• Proficiency with Microsoft 365 applications and business systems.
• Experience in working with partners including MSPs, VARs, systems integrators and telco.

Responsibilities

• Support the Head of Customer Success in delivering a world-class partner success function.
• Support renewals, service enhancements and client retention activities.
• Maintain visibility of renewal activity, pipeline opportunities and partner growth.
• Engage regularly with partners, understand client requirements and align CyberOne services.
• Assist with partner onboarding where required.
• Identify opportunities for partners to expand their cyber security offerings through CyberOne solutions.

Skills

Stakeholder management

Communication skills

Organisational capabilities

Commercial awareness

Customer success experience

Cyber security/IT services

Partnership experience with MSPs/VARs

Tools

Microsoft 365 apps

Job description

CyberOne in London is seeking a Senior Azure Security Engineer to join our Hybrid team. You will partner with customers and vendor teams to ensure delivery of security services, renewals, and service improvements.

The role focuses on building trusted advisor relationships, coordinating service delivery, and driving growth with partner ecosystems. The ideal candidate has strong stakeholder management, experience in cyber security or IT services, and proficiency with Microsoft 365 and business