Strategic Ops Communications & Planning Lead (12-Month)

Costa Coffee; St Albans; Hybrid; GBP 38,000 - 46,000; Full time

Benefits offered by this job

Share Investment Plan (SIP)

Annual discretionary bonus

Pension with employer contributions

Costa Financial Support Fund

Wellness discount (50% Costa stores, 0

Private medical cover

Job summary

Costa Coffee is seeking an Operational Communications & Planning Specialist for a 12-month maternity cover. The role sits within a hybrid work environment, supporting Retail and Away from Home planning and communications.

You will work with the Operations Communications & Planning Manager to deliver accurate activity calendars, trackers and cross-functional team coordination. The ideal candidate has project management experience, strong organisational skills, and a clear communicator who can

Qualifications

• Experience in project management is beneficial.
• A natural organiser, used to juggling multiple tasks at once.
• Clear, store & site friendly messaging translating operational requirements.

Responsibilities

• Support the delivery of integrated activity and communications planning across Retail and Away from Home propositions.
• Support the Operations Communications & Planning Manager to ensure seamless planning and coordination of all activity.
• Own the upkeep of the activity and communications plans, calendars and trackers with full accuracy to meet priorities.
• Coordinate cross-functional teams to support timely delivery of store and AFH activity.
• Support the communications governance and prioritisation process.

Skills

Collaborator

Project management

Communication

Organisational skills

Attention to detail

Problem solving

Planning tools

Tools

Microsoft Planner

Job description

Costa Coffee is seeking an Operational Communications & Planning Specialist for a 12-month maternity cover. The role sits within a hybrid work environment, supporting Retail and Away from Home planning and communications.

You will work with the Operations Communications & Planning Manager to deliver accurate activity calendars, trackers and cross-functional team coordination. The ideal candidate has project management experience, strong organisational skills, and a clear communicator who can