Strategic Operations & Performance Lead for the COO

North West Anglia NHS Foundation Trust; Peterborough; On-site; GBP 90,000 - 120,000; Full time

Job summary

North West Anglia NHS Foundation Trust is seeking a senior leader to join the COO’s Office as Head of Operational Support. You will act as a trusted adviser, coordinate complex programmes and support performance targets across the organisation.

Reporting to the Chief Operating Officer, you will prepare reports and business cases for executive audiences, work with clinical and corporate leaders, and drive strategic delivery across multiple workstreams in a fast-paced NHS environment.

Qualifications

• Significant senior management experience within the NHS or a similarly complex organisation.
• Experience supporting Executive Directors or senior leadership teams.
• Strong programme and project management skills.
• Experience of performance management, governance and operational improvement.
• Excellent analytical, communication and influencing skills.
• The credibility to work effectively with senior clinicians, operational leaders and external partners.
• A Master’s degree or equivalent senior-level experience, with evidence of continued professional development.

Responsibilities

• Provide high-level operational, programme management and business support across the COO portfolio.
• Coordinate and oversee complex programmes, improvement initiatives and recovery plans.
• Support the delivery of operational performance targets, annual planning requirements and strategic objectives.
• Prepare high-quality reports, briefings, presentations and business cases for Executive and Board-level audiences.
• Work across operational divisions and corporate teams to drive collaboration, accountability and delivery.
• Analyse complex performance information and provide insightful recommendations to support decision-making.
• Build strong relationships with clinical, operational and corporate leaders across the Trust and wider health and care system.
• Identify risks, resolve challenges and maintain momentum across multiple workstreams and priorities.

Skills

Senior leadership

NHS experience

Programme management

Performance management

Governance

Stakeholder management

Analytical skills

Communication and influencing

Education

Master’s degree or equivalent

Job description

North West Anglia NHS Foundation Trust is seeking a senior leader to join the COO’s Office as Head of Operational Support. You will act as a trusted adviser, coordinate complex programmes and support performance targets across the organisation.

Reporting to the Chief Operating Officer, you will prepare reports and business cases for executive audiences, work with clinical and corporate leaders, and drive strategic delivery across multiple workstreams in a fast-paced NHS environment.