Senior Operations & Performance Lead

Allscreens Nationwide Ltd; Peterborough; On-site; GBP 90,000 - 110,000; Full time

Job summary

North West Anglia NHS Foundation Trust is seeking a Head of Operational Support to support the Chief Operating Officer in delivering operational performance, transformation priorities and governance.

You will lead cross-divisional coordination, drive improvement programmes, and prepare high-quality reports for Executive and Board audiences, while building relationships across clinical, operational and corporate teams in the NHS system.

Qualifications

• Significant senior management experience within a complex organisation
• Experience supporting Executive Directors or senior leadership teams
• Strong programme and project management skills
• Experience of performance management, governance and operational improvement
• Excellent analytical, communication and influencing skills
• Master’s degree or equivalent senior-level experience with evidence of continued professional development

Responsibilities

• Provide high-level operational, programme management and business support across the COO portfolio.
• Coordinate and oversee complex programmes, improvement initiatives and recovery plans.
• Support the delivery of operational performance targets, annual planning requirements and strategic objectives.
• Prepare high-quality reports, briefings, presentations and business cases for Executive and Board-level audiences.
• Work across operational divisions and corporate teams to drive collaboration, accountability and delivery.
• Analyse complex performance information and provide insightful recommendations to support decision-making.

Skills

Senior management experience

Executive support

Programme management

Performance management

Governance

Analytical skills

Communication & influencing

Education

Master’s degree

Job description

North West Anglia NHS Foundation Trust is seeking a Head of Operational Support to support the Chief Operating Officer in delivering operational performance, transformation priorities and governance.

You will lead cross-divisional coordination, drive improvement programmes, and prepare high-quality reports for Executive and Board audiences, while building relationships across clinical, operational and corporate teams in the NHS system.