Strategic Operations Manager—Legal Aid & Compliance

HarKaye Core Talent; Manchester; Hybride; GBP 45 000 - 65 000; Plein temps

Avantages offerts par ce poste

Professional development

Collaborative culture

Hybrid working options

Résumé du poste

A national law firm in Manchester is looking for an experienced Operations Manager to enhance operational efficiency and ensure compliance with Legal Aid processes. The successful candidate will manage daily activities across legal teams, support audits, and develop best practices to improve service delivery. A background in legal operations is essential. Hybrid working options and a supportive culture are part of the offer.

Qualifications

• Proven experience in an operations or practice management role within a law firm.
• Strong knowledge of Legal Aid Agency processes and regulatory frameworks.
• Experience supporting change projects and implementing new ways of working.

Responsabilités

• Oversee daily operational activity across multiple legal teams.
• Manage and optimise Legal Aid processes.
• Support preparation for Legal Aid audits and improvements.
• Collaborate with finance and compliance teams on SRA requirements.

Connaissances

Operations management

Legal Aid processes

Stakeholder management

Communication skills

Problem-solving

Continuous improvement mindset

Outils

Case management systems (e.g., Proclaim, SOS)

Description du poste

A national law firm in Manchester is looking for an experienced Operations Manager to enhance operational efficiency and ensure compliance with Legal Aid processes. The successful candidate will manage daily activities across legal teams, support audits, and develop best practices to improve service delivery. A background in legal operations is essential. Hybrid working options and a supportive culture are part of the offer.