Strategic Operating Model Lead

Thames Water; Reading; Hybrid; GBP 66,000 - 90,000; Full time

Benefits offered by this job

Car allowance

Pension scheme

Private medical health care

26 days annual leave (+ up to 4 with/8

Performance-related pay

Cycle to work

Life assurance

Job summary

Thames Water, the UK’s largest water and wastewater company, is recruiting a Senior Transformation Manager in Reading to shape the End-to-End Operating Model for AO&CD and deliver strategic transformation initiatives. This hybrid role involves leading multi-functional teams, engaging senior stakeholders, and translating strategy into practical change.

The role requires strong experience in operating model design, capability development, and delivering measurable improvements, with a focus on

Qualifications

• Experience leading operating model and organisation design initiatives within a transformation environment.
• Experience developing new capabilities and improving ways of working.
• Strong analytical and problem-solving capability.
• Experience working with senior stakeholders and influencing decisions across complex organisations.

Responsibilities

• Lead workstreams that support the development and implementation of AOCD's operating model transformation.
• Evaluate current organisational, governance and operational capabilities to identify improvement opportunities.
• Design future-state operating models, governance frameworks, decision-making processes and ways of working.
• Facilitate workshops and working sessions with leaders and subject matter experts.
• Translate strategic objectives into practical and deliverable transformation plans.
• Work across multiple business functions to ensure integrated end-to-end solutions.
• Build compelling recommendations and executive-level outputs that support decision-making.
• Identify risks, dependencies and barriers to delivery and support the embedding of sustainable improvements that deliver measurable business outcomes.

Skills

Operating model design

Organisational change

Stakeholder influence

Strategy to delivery

Workshop facilitation

Communication & storytelling

Problem solving

Job description

Thames Water, the UK’s largest water and wastewater company, is recruiting a Senior Transformation Manager in Reading to shape the End-to-End Operating Model for AO&CD and deliver strategic transformation initiatives. This hybrid role involves leading multi-functional teams, engaging senior stakeholders, and translating strategy into practical change.

The role requires strong experience in operating model design, capability development, and delivering measurable improvements, with a focus on