Strategic Meetings & Groups National Account Lead

Clermont Hotel Group; Greater London; Hybride; GBP 60 000 - 85 000; Plein temps

Avantages offerts par ce poste

Wage Stream access to earned pay

Discounts & perks across 1000s of in-h

Refer a Friend – up to £1000

Interest-free loans

On-site mental health support

Gym discounts

Résumé du poste

Thistle Hotels, part of Clermont Hotel Group, seeks an accomplished National Account Manager – Meetings, Events & Groups in Greater London. You will own a portfolio of MEG clients, cultivate senior-level relationships, and drive revenue across multiple hotel properties.

You will analyze client needs, develop strategic account plans, and collaborate with hotel teams, agencies and event planners to convert opportunities into confirmed business.

Qualifications

• Experience in Meetings, Events & Groups sales, national account management or business development
• Strong understanding of the MEG market and how corporate clients, agencies, intermediaries and event planners source and book business
• Proven ability to develop existing accounts and proactively identify and convert new revenue opportunities
• Strong commercial awareness with the confidence to negotiate agreements delivering value
• Interpret account performance, market intelligence and commercial data into actionable steps
• Excellent relationship-building and communication skills across levels
• Strong organisation and account planning skills for multiple clients and priorities
• Experience using a CRM system such as Salesforce to manage accounts and pipeline
• Collaborative approach across hotel teams and commercial disciplines
• Confidence presenting our hotels and events proposition externally
• Bold, adaptable and proactive approach to a fast-moving market

Responsabilités

• Manage and develop a designated portfolio of Meetings, Events & Groups accounts, building relationships and increasing revenue across Thistle Hotels
• Own and grow your account portfolio with clear plans that align with commercial strategy and hotel objectives
• Develop multi-level relationships with corporate clients, agencies, intermediaries and event planners
• Understand client needs and future opportunities across the Thistle portfolio
• Identify and convert new MEG business within existing accounts and via new business development
• Generate qualified leads and work with hotel and central teams to convert
• Negotiate commercial agreements and partnerships delivering sustainable value
• Grow share of existing accounts across different hotels and locations
• Review account performance and take action where underperforming
• Collaborate with Sales, Revenue, Marketing and hotel operations for a joined-up approach
• Use Salesforce to maintain account info, activity and pipeline
• Provide regular forecasts on account performance and future revenue potential
• Represent Thistle Hotels at client meetings, presentations and industry events
• Deliver client engagement activities to showcase hotels and spaces
• Support brand education and awareness across your portfolio
• Take ownership of relevant sales projects and campaigns to drive MEG revenue growth

Connaissances

Meetings & Events sales

National account management

Business development

Relationship-building

Commercial mindset

Account planning

Multi-property experience

CRM expertise

Outils

Salesforce

Description du poste

Thistle Hotels, part of Clermont Hotel Group, seeks an accomplished National Account Manager – Meetings, Events & Groups in Greater London. You will own a portfolio of MEG clients, cultivate senior-level relationships, and drive revenue across multiple hotel properties.

You will analyze client needs, develop strategic account plans, and collaborate with hotel teams, agencies and event planners to convert opportunities into confirmed business.