Strategic Media & Projects Communications Officer

Thames Water; Reading, Greater London; On-site; GBP 50,000 - 55,000; Full time

Benefits offered by this job

26 days holiday

Pension scheme

Medical assessments

Wellbeing benefits

Cycle to Work

Job summary

Thames Water is seeking a Media and Project Communications Officer to shape national projects and support delivery across Reading and London offices. You'll handle media relations, develop clear project communications, and plan campaigns to engage diverse audiences.

The role requires strong writing, editorial skills, and the ability to translate complex infrastructure initiatives into accessible messages while coordinating with senior colleagues and tracking impact.

Qualifications

• Proven record of media handling and campaign planning.
• Experience of high-quality content development across formats (print, social, web).
• Ability to communicate complex information clearly to diverse audiences.
• Outstanding writing and editing skills.
• Strong strategic communications management.

Responsibilities

• Pitching stories to national, regional and trade media to generate positive coverage about SRO projects.
• Manage day-to-day enquiries from the media relating to SRO projects, working closely with colleagues in the corporate press office.
• Produce clear, accurate and timely project communications materials, including newsletters, briefings, presentations, reports, website updates and social media content.
• Create, manage, and distribute high quality project communications across multiple channels, including print, website, intranet and social media platforms.
• Plan and deliver communication campaigns to support project initiatives.
• Manage site visits and project events, including logistics and communications materials.
• Working closely with the Project Senior Communications Manager, develop and implement project communication plans aligned with project milestones.
• Develop handling plans for specific project issues.
• Management of project messaging, including narratives, message houses and lines to take.
• Monitor communication channels to ensure project responsiveness, communications impact and messaging relevance.
• Track and evaluate communication activities against agreed objectives and key performance indicators, and make recommendations to drive continuous improvement

Skills

Media handling

Campaign planning

Content development

Writing & editing

Strategic communications

Job description

Thames Water is seeking a Media and Project Communications Officer to shape national projects and support delivery across Reading and London offices. You'll handle media relations, develop clear project communications, and plan campaigns to engage diverse audiences.

The role requires strong writing, editorial skills, and the ability to translate complex infrastructure initiatives into accessible messages while coordinating with senior colleagues and tracking impact.