Strategic Lead Estates Operations

The Shrewsbury and Telford Hospital NHS Trust; West Midlands; On-site; GBP 67,000 - 77,000; Full time

Job summary

The Shrewsbury and Telford Hospital NHS Trust is seeking a Strategic Lead Estates Operations to provide senior operational leadership for Estates across allocated Trust sites, ensuring safe, compliant and efficient maintenance of buildings and systems.

You will lead multi-disciplinary teams, drive service improvements, manage delegated budgets and support local planning while upholding NHS values and patient-centered care.

Qualifications

• Degree in Engineering, Building Services, Estates Management or related discipline, or equivalent senior operational experience.
• Authorised/Responsible Person training in at least one discipline (e.g., Water Safety, Electrical Safety)
• Evidence of continuing professional development relevant to estates, compliance or leadership.
• Formal training in health and safety legislation, compliance frameworks or risk management.
• Professional membership of IHEEM, IET, CIBSE or equivalent.
• Significant experience managing operational estates services across large or complex sites, ideally healthcare.
• Experience leading multidisciplinary teams and delivering safe, compliant maintenance services.

Responsibilities

• Lead operational estates delivery across designated sites, ensuring services support clinical and organisational needs.
• Manage and develop operational teams to ensure safe, compliant and efficient maintenance services.
• Contribute to estates service improvements, operational planning and compliance assurance.
• Promote a culture of safety, accountability and continuous improvement.

Skills

Leadership

Estates management

Compliance knowledge

Risk management

Health & safety

Contract management

Budget management

Stakeholder engagement

Regulatory knowledge

Education

Engineering/building services degree

Authorised/Responsible Person training

CPD in estates/compliance/leadership

Health & safety legislation training

IHEEM/IET/CIBSE membership

Experience in large healthcare/regulated environment

Leadership of multidisciplinary teams

Tools

CAFM systems

Digital estates tools

Contract management software

Job description

The Shrewsbury and Telford Hospital NHS Trust

Strategic Lead Estates Operations

The closing date is 12 November 2026

The post holder provides senior operational leadership for Estates services across allocated Trust sites, ensuring safe, compliant and efficient maintenance of buildings, engineering systems and infrastructure. They will support the delivery of Trust priorities by ensuring high-quality operational estates services and contributing to service improvement and local planning.

Main duties of the job

Lead operational estates delivery across designated sites, ensuring services support clinical and organisational needs.

Manage and develop operational teams to ensure safe, compliant and efficient maintenance services.

Contribute to estates service improvements, operational planning and compliance assurance.

Promote a culture of safety, accountability and continuous improvement.

About us

We believe that compassionate care sits at the heart of everything we do. Every member of our team -- clinical or non-clinical -- plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.

We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.

Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding.

By joining our team, you are committing to uphold these values -- ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.

Job responsibilities

For full duties and responsibilities please refer to the job description found within the Candidate Pack.

Person Specification

Qualifications

• Degree level qualification in Engineering, Building Services, Estates Management or related technical discipline, or equivalent senior operational experience.
• Authorised Person / Responsible Person training in at least one discipline (e.g., Water Safety, Electrical Safety, Medical Gases, Ventilation).
• Evidence of continuous professional development relevant to estates, compliance or operational leadership.
• Formal training in health and safety legislation, compliance frameworks or risk management
• Professional membership of IHEEM, IET, CIBSE or equivalent.
• Significant experience managing operational estates services across large or complex sites, ideally within healthcare or a similarly regulated environment
• Experience leading multi disciplinary teams, including supervisors, managers and technical specialists.
• Demonstrable experience delivering safe, compliant and efficient planned and reactive maintenance services.
• Experience managing delegated budgets and delivering value for money.
• Strong track record ensuring statutory compliance, including HTMs, ACoPs, HSE guidance and safety legislation.
• Experience managing contractors, service contracts and performance monitoring.
• Experience supporting service improvement, operational change or standardisation within estates services.
• Experience responding to operational incidents and leading investigations or corrective actions.
• Experience working within an acute NHS Trust or large public sector organisation.
• Experience contributing to local operational planning, risk management or governance processes.
• Experience supporting cross site alignment or consolidation of estates practices.

Skills

• Strong knowledge of NHS estates compliance frameworks, including HTMs, HBNs, ACoPs and relevant legislation.
• Understanding of operational risk management, business continuity and emergency response.
• Ability to lead operational improvements, service efficiency initiatives and local standardisation.
• Strong leadership skills with the ability to motivate, influence and develop teams.
• Ability to produce clear operational reports, performance summaries and recommendations.
• Competent user of CAFM systems and digital estates tools
• Ability to manage competing priorities and make sound operational decisions under pressure.
• Knowledge of sustainability, energy efficiency or environmental management frameworks.
• Understanding of workforce planning, organisational development or change management principles.

Specific Job Requirements

• Professional, credible and resilient leader.
• Commitment to safety, compliance and high quality service delivery.
• Ability to build strong working relationships across clinical, operational and corporate teams.
• Adaptable and able to remain effective during operational pressures
• Commitment to continuous improvement and personal development.
• High level of integrity, professionalism and alignment with NHS values.
• Demonstrates a proactive approach to innovation or digital improvement within estates services.
• Ability to support and mentor developing leaders within the estates workforce.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The Shrewsbury and Telford Hospital NHS Trust

£66,582 to £77,368 a yearper annum (Subject to AfC evaluation)