Strategic Lead Estates Operations

The Shrewsbury and Telford Hospital NHS Trust; Shrewsbury; On-site; GBP 67,000 - 77,000; Full time

Job summary

The Shrewsbury and Telford Hospital NHS Trust is seeking a senior Estates leader to oversee maintenance across allocated trust sites, ensuring safe and compliant operations. You will lead engineering and infrastructure teams, drive improvements, and contribute to planning and delivery of estates services in a high-demand healthcare setting.

With strong NHS knowledge, you will manage budgets, contracts, and performance while protecting patient safety and service quality.

Qualifications

• Degree level qualification in Engineering, Building Services, Estates Management or related technical discipline, or equivalent senior operational experience.
• Authorised Person / Responsible Person training in at least one discipline (e.g., Water Safety, Electrical Safety, Medical Gases, Ventilation).
• Evidence of continuous professional development relevant to estates, compliance or operational leadership.
• Formal training in health and safety legislation, compliance frameworks or risk management.
• Professional membership of IHEEM, IET, CIBSE or equivalent.
• Significant experience managing operational estates services across large or complex sites, ideally within healthcare or a similarly regulated environment
• Experience leading multi disciplinary teams, including supervisors, managers and technical specialists.
• Demonstrable experience delivering safe, compliant and efficient planned and reactive maintenance services.
• Experience managing delegated budgets and delivering value for money.
• Strong track record ensuring statutory compliance, including HTMs, ACoPs, HSE guidance and safety legislation.
• Experience managing contractors, service contracts and performance monitoring.
• Experience supporting service improvement, operational change or standardisation within estates services.
• Experience responding to operational incidents and leading investigations or corrective actions.
• Experience working within an acute NHS Trust or large public sector organisation
• Experience contributing to local operational planning, risk management or governance processes
• Experience supporting cross site alignment or consolidation of estates practices.

Responsibilities

• Lead operational estates delivery across designated sites, ensuring services support clinical and organisational needs.
• Manage and develop operational teams to ensure safe, compliant and efficient maintenance services.
• Contribute to estates service improvements, operational planning and compliance assurance.
• Promote a culture of safety, accountability and continuous improvement.

Skills

NHS estates compliance

Operational leadership

Contract & budget management

Risk management & business continuity

Team leadership

Operational reporting

Cross-site collaboration

Stakeholder engagement

Education

Degree in Engineering / Building Services / Estates Management or equivalent

Tools

CAFM systems

Digital estates tools

Job description

Site Royal Shrewsbury Hospital Town Shrewsbury Salary £66,582 - £77,368 per annum (Subject to AfC evaluation) Salary period Yearly Closing 12/11/2026 23:59

Job overview

The post holder provides senior operational leadership for Estates services across allocated Trust sites, ensuring safe, compliant and efficient maintenance of buildings, engineering systems and infrastructure. They will support the delivery of Trust priorities by ensuring high‑quality operational estates services and contributing to service improvement and local planning.

Main duties of the job

· Lead operational estates delivery across designated sites, ensuring services support clinical and organisational needs.

· Manage and develop operational teams to ensure safe, compliant and efficient maintenance services.

· Contribute to estates service improvements, operational planning and compliance assurance.

· Promote a culture of safety, accountability and continuous improvement.

Working for our organisation

We believe that compassionate care sits at the heart of everything we do. Every member of our team — clinical or non-clinical — plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.

We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.

Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding.

By joining our team, you are committing to uphold these values — ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.

Detailed job description and main responsibilities

For full duties and responsibilities please refer to the job description found within the Candidate Pack.

Qualifications

• Degree level qualification in Engineering, Building Services, Estates Management or related technical discipline, or equivalent senior operational experience.
• Authorised Person / Responsible Person training in at least one discipline (e.g., Water Safety, Electrical Safety, Medical Gases, Ventilation).
• Evidence of continuous professional development relevant to estates, compliance or operational leadership.
• Formal training in health and safety legislation, compliance frameworks or risk management
• Professional membership of IHEEM, IET, CIBSE or equivalent.
• Significant experience managing operational estates services across large or complex sites, ideally within healthcare or a similarly regulated environment
• Experience leading multi disciplinary teams, including supervisors, managers and technical specialists.
• Demonstrable experience delivering safe, compliant and efficient planned and reactive maintenance services.
• Experience managing delegated budgets and delivering value for money.
• Strong track record ensuring statutory compliance, including HTMs, ACoPs, HSE guidance and safety legislation.
• Experience managing contractors, service contracts and performance monitoring.
• Experience supporting service improvement, operational change or standardisation within estates services.
• Experience responding to operational incidents and leading investigations or corrective actions.
• Experience working within an acute NHS Trust or large public sector organisation
• Experience contributing to local operational planning, risk management or governance processes
• Experience supporting cross site alignment or consolidation of estates practices.

Skills

• Strong knowledge of NHS estates compliance frameworks, including HTMs, HBNs, ACoPs and relevant legislation.
• Understanding of operational risk management, business continuity and emergency response.
• Ability to lead operational improvements, service efficiency initiatives and local standardisation.
• Strong leadership skills with the ability to motivate, influence and develop teams.
• Ability to produce clear operational reports, performance summaries and recommendations.
• Competent user of CAFM systems and digital estates tools
• Ability to manage competing priorities and make sound operational decisions under pressure.
• Knowledge of sustainability, energy efficiency or environmental management frameworks.
• Understanding of workforce planning, organisational development or change management principles.

Specific Job Requirements

• Professional, credible and resilient leader.
• Commitment to safety, compliance and high quality service delivery.
• Ability to build strong working relationships across clinical, operational and corporate teams.
• Adaptable and able to remain effective during operational pressures
• Commitment to continuous improvement and personal development.
• High level of integrity, professionalism and alignment with NHS values.
• Demonstrates a proactive approach to innovation or digital improvement within estates services.
• Ability to support and mentor developing leaders within the estates workforce.

We commit to removing barriers for people with disabilities or long-term health conditions in recruitment, training, and career progression. We will offer an interview to all applicants with a disability who meet the minimum criteria for the above position and will support reasonable adjustments wherever possible. In addition, whilst all applicants will be judged on merit alone, we particularly welcome applications from candidates who are male, from black and minority ethnic backgrounds or who have a disability, as these are currently under-represented in our workforce.

We are committed to offering an interview to applicants from the Armed Forces community who meet the minimum criteria for the position. In addition, for those who are successfully appointed from the Armed Forces community, the Trust are committed to recognising previous service and rank in terms of pay, annual leave and other terms and conditions.

We are committed to equal opportunities in employment. The policies and practices of the Trust aim to promote an environment that is free from all forms of unlawful or unfair discrimination and values the diversity of all people. At the heart of our policy, we seek to treat people fairly, flexibly and with dignity and respect.

Don’t meet every single requirement? Studies have shown that women and people from an Ethnic minority background are less likely to apply for jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

We aim to create a trusting, flexible workplace, that attracts talent and enables everyone to be their best working self. Many of our colleagues work flexibly in many different ways, including part-time. Please talk to us at interview about the flexibility you need. We can’t promise to give you exactly what you want, but we do promise a fair and equitable process that balances your needs, the needs of our patients and service delivery.

Our Commitment to Safety and Respect - The Trust is a signatory to the NHS Sexual Safety Charter and is committed to providing a safe, respectful and inclusive workplace, free from sexual misconduct, harassment and discrimination. We expect everyone working, training or learning within the Trust to uphold appropriate professional boundaries, demonstrate respectful behaviour and contribute to a culture in which colleagues feel safe to speak up.