Strategic Growth Account Manager

PLP Group; United Kingdom; Remote; GBP 42,000 - 60,000; Full time

Job summary

PLP Group in the United Kingdom is seeking an Account Manager to own client relationships end to end, driving growth across social and digital campaigns. You'll work closely with strategy, social, influencer and production teams to deliver on brief and on time.

The ideal candidate has 3–6 years in a social or digital marketing agency, strong budget and forecasting skills, and excellence in organisation and communication to juggle multiple projects.

Qualifications

• 3 to 6 years in a social or digital marketing agency, with proven experience managing client relationships end to end.
• Commercial confidence: owned budgets, spotted scope creep, and managed money conversations.
• Strong understanding of social platforms and what good work looks like on each of them.
• Excellent organisation and communication, with the ability to hold several projects at once.

Responsibilities

• Own account budgets, forecasting and financial performance across your portfolio, keeping delivery inside scope and flagging risk early.
• Lead client calls, or support the leadership team on them, and manage internal delivery teams to meet the brief and standards.
• Spot opportunities to grow accounts through new ideas, building commercially strong proposals, upsells and extensions.
• Strengthen client satisfaction and retention through consistent value and forward‑thinking guidance, and feed into new business pitches.
• Keep internal job and finance systems accurate and up to date, contributing to ways of working and best practices.

Skills

Account management

Budget management

Forecasting

Client relations

Leadership

Upselling

Proposal development

Cross-functional collaboration

Project management

Communication

Tools

CRM systems

Social platforms

Paid social

Job description

PLP Group in the United Kingdom is seeking an Account Manager to own client relationships end to end, driving growth across social and digital campaigns. You'll work closely with strategy, social, influencer and production teams to deliver on brief and on time.

The ideal candidate has 3–6 years in a social or digital marketing agency, strong budget and forecasting skills, and excellence in organisation and communication to juggle multiple projects.