Strategic Enterprise Accounts Lead

Behavox; Greater London; Hybrid; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Fully covered health coverage

Generous time-off

Flexible schedule

Global team

Job summary

Behavox in London is seeking a Strategic Account Manager to own the full commercial relationship with top global financial institutions, delivering outcomes across renewal, expansion, and executive engagement. You will manage a portfolio of banks, hedge funds, asset managers, and energy firms within demanding regulatory frameworks.

The role requires strategic thinking and hands-on execution, including renewal negotiations, ARR forecasting, and collaborations with Account Executives.

Qualifications

• Deep knowledge of how unified controls frameworks integrate with regulated financial institutions.
• Understanding regulatory obligations driving client demand across banking, hedge funds, asset management, and energy sectors.
• Ability to manage executive relationships and practitioner teams across complex orgs.
• Experience owning renewals and expansions in enterprise SaaS environments.
• Strong skills in escalation management and cross-functional coordination.

Responsibilities

• Monitor account health across commercial, operational, and relationship dimensions.
• Design and deliver executive business reviews focusing on compliance posture and platform value.
• Own renewals, forecast churn, and negotiate expansions with Account Executives.
• Identify expansion opportunities and execute commercial plays with customer insight and data.
• Lead delivery communications and ensure issue resolution with internal teams.

Skills

Enterprise compliance

Regulatory environment

Multi-stakeholder mgmt

SaaS lifecycle

Escalation ownership

Job description

Behavox in London is seeking a Strategic Account Manager to own the full commercial relationship with top global financial institutions, delivering outcomes across renewal, expansion, and executive engagement. You will manage a portfolio of banks, hedge funds, asset managers, and energy firms within demanding regulatory frameworks.

The role requires strategic thinking and hands-on execution, including renewal negotiations, ARR forecasting, and collaborations with Account Executives.