Strategic Business Support Manager: Exec & Governance

First Bus Central Services; Greater London; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Health benefits

EAP 24/7 mental health support

Discounts on high street brands

Free bus pass after probation

Cycle to work

Holiday allowance 25 days + bank

Pension scheme and shares

Job summary

First Bus is seeking a proactive Business Support Manager to back two executive-led functions in London or Bristol, with regular travel across the UK. You’ll coordinate governance, planning and leadership activities, produce reporting and executive documents, and provide project management support across a varied portfolio.

You will work closely with senior leaders, manage competing priorities, and help keep priorities on track while continuously improving processes and ways of working.

Qualifications

• Experience in project coordination, executive support, business management or a similar role.
• Experience supporting senior leaders and managing competing priorities effectively.
• Strong governance, reporting and organisational skills.
• Excellent stakeholder management and communication abilities, with the confidence to engage at all levels.
• Exceptional IT skills and ability to learn new systems quickly.
• Ability to coordinate multiple projects while maintaining attention to detail.
• Strong planning and problem-solving skills, with proactive risk management.
• Collaborative, proactive and energetic approach to work with people.

Responsibilities

• Act as a trusted partner to senior leaders, supporting the delivery of strategic priorities and business initiatives.
• Coordinate governance, planning and leadership activities across two executive-led functions.
• Lead the production of reporting, presentations and executive documentation to support informed decision-making.
• Provide project management support across a varied portfolio of initiatives.
• Support budgeting, forecasting and business planning processes.
• Drive continuous improvement, identifying opportunities to enhance processes and ways of working.
• Build relationships across the business, influencing stakeholders and coordinating activity to achieve shared goals.
• Anticipate priorities, risks and challenges, addressing them before they become issues.

Skills

Project coordination

Executive support

Business management

Senior stakeholder management

Governance & reporting

IT skills

Multi-project coordination

Planning & problem-solving

Proactive collaboration

Job description

First Bus is seeking a proactive Business Support Manager to back two executive-led functions in London or Bristol, with regular travel across the UK. You’ll coordinate governance, planning and leadership activities, produce reporting and executive documents, and provide project management support across a varied portfolio.

You will work closely with senior leaders, manage competing priorities, and help keep priorities on track while continuously improving processes and ways of working.