Strategic Accounts Manager – Tech, Payments & Events

Harrington Starr; Greater London; Hybrid; GBP 50,000 - 80,000; Full time

Job summary

Harrington Starr in London (Hybrid) is recruiting a Commercial Account Manager to own and grow a portfolio of strategic customer accounts. You will understand client needs, identify growth opportunities and ensure maximum value from the platform.

Ideal candidates have 5+ years in account management or related roles, with a proven track record of renewals and revenue growth and strong stakeholder management skills. Hybrid working model and market-competitive salary are offered.

Qualifications

• 5+ years’ experience in account management, customer success or commercial roles.
• Experience managing client relationships with revenue responsibility.
• A track record of renewals, retention and account growth.
• Strong stakeholder management skills.

Responsibilities

• Managing and growing a portfolio of existing customer accounts
• Driving customer retention, renewals and account expansion
• Identifying upsell and cross-sell opportunities
• Building strong relationships with senior stakeholders and operational teams
• Supporting customer success initiatives across a diverse client base
• Working closely with internal sales teams to support commercial growth opportunities

Skills

Account management

Stakeholder management

Renewals

Upsell

Customer success

Job description

Harrington Starr in London (Hybrid) is recruiting a Commercial Account Manager to own and grow a portfolio of strategic customer accounts. You will understand client needs, identify growth opportunities and ensure maximum value from the platform.

Ideal candidates have 5+ years in account management or related roles, with a proven track record of renewals and revenue growth and strong stakeholder management skills. Hybrid working model and market-competitive salary are offered.