Strategic Account Tech Sales Engineer, EMEA

Vertiv; Greater London; On-site; GBP 50,000 - 63,000; Full time

Job summary

Vertiv in London, UK is seeking a Strategic Account Tech Sales Engineer, EMEA to deliver technical sales support for the Thermal Management portfolio. You will work with strategic customers within a large global team, coordinating with engineering to develop customized solutions and proposals.

You will lead technical discussions, demonstrate Vertiv capabilities, and align offerings with customer requirements while navigating a dynamic, high-growth market.

Qualifications

• Solid technical background in mechanical, electrical, energetic or aerospace engineering with HVAC expertise.
• Engineering curiosity and results orientation.
• Ability to work effectively in a matrix organization.
• Excellent commercial experience to understand market trends and Vertiv's business.
• Minimum of 8 years in Offering, Engineering, Pre-Sales, or Product Marketing.
• Strong communication and interpersonal skills; fluent in English with another European language a plus.
• Excellent IT skills (Word/Excel/PowerPoint); CAD proficiency is an advantage.
• Experience in HVAC products for Datacentre or equivalent.

Responsibilities

• Provide complex presales technical support by reviewing RFx and requirements.
• Coordinate with factory engineering for technical requests.
• Design and deliver innovative solutions, challenging standards to gain competitive advantage.
• Evaluate non-standard requests and propose configurable options (Configure to Order).
• Manage relationships among sales, engineering and other stakeholders.
• Create and present product/applications demonstrations for customers and consultants.
• Provide internal and external trainings on Vertiv offerings.
• Lead in-country activities related to Application Engineering tasks.
• Anticipate market trends as an industry expert within the line of business.

Skills

Mechanical Engineering background

Electrical Engineering background

HVAC expertise

Engineering curiosity

English fluency

CAD proficiency

Travel availability

Tools

CAD

Job description

At Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in sales, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.

We are currently seeking a Strategic Account Tech Sales Enginer, EMEA to join our dynamic team in London, UK. As the Strategic Account Tech Sales Engineer, EMEA, you will provide technical support for Thermal Management Portfolio for strategic customers, working as a part of a large team.

The Strategic Account Tech Sales Engineer, EMEA will provide sales with technical support in building proposals, quotes, and tenders, with direct responsibility on local accounts or projects but also enable the development of technical and price competitive applications for products to fulfil customer requirements where standard products do not fit. The Strategic Account Tech Sales Engineer, EMEA will need to have the technical competence to understand and demonstrate the Thermal Vertiv offering and capabilities. Your targets will be set to align with the growth expectations of the market and Vertiv strategic position with the respective accounts.

Technical Sales have a key role in Vertiv and consequently we are looking for a highly competent, energetic, and ambitious individual to take on this role within the organization, learn and develop skills across different products part of Thermal Line of business. Specifically background in HVAC industry will make the difference in this role. You will be part of a large team of Application Engineers and Technical Sales Experts with clear competencies, career paths and opportunities to take your career to the next level.

What kind of work will you be doing?

• Provide complex, presales technical support by reviewing the RFx and identifying customer requirements/specifications.
• Coordinate with factory engineering departments for specific technical requests.
• Design and deliver innovative solutions, rethinking current standards and routines to achieve competitive advantages in the market. Successfully initiate and sustain the necessary changes, managing internal stakeholders and securing support.
• Evaluate special requests that don’t fit standard solutions and propose complex customizable options (Configure to Order)
• Manage the relationship between the various stakeholder groups in Vertiv (Sales teams, Engineering Teams and others)
• Create and perform product and application presentations for customers and consultants.
• Provide internal trainings for colleagues in Vertiv and external trainings for customers and consultants
• Manage In-country activities (ICA), related to Application Engineering tasks
• Anticipate market trends being an Industry expert within the line of business assigned
• Ensure that any activity, task, and responsibility required is managed and performed in full compliance with the Company Code of Conduct and Trade Compliance.
• Responsible for managing the voice of the customers, attending customer meetings together with Sales
• Provide feedback to the line of business in Vertiv on how to improve the offering
• Attend, facilitates and leads events for Vertiv with external customers
• Expert on multiple products and lines of business in Vertiv

What will make you successful?

• Solid technical background in mechanical, electrical, energetic or aerospace engineering. HVAC expertise in air conditioning or refrigeration company.
• Engineering curiosity. Passion to learn every single day and stay ahead of the curve. You are results oriented.
• Ability to work effectively in the matrix organization
• Excellent commercial experience to understand and anticipate market trends, and Vertiv’s business environment.
• Minimum of 8 years of proven records in Offering, Engineering, Pre-Sales, Product Marketing
• Communications and interpersonal skills
• You are fluent in English and your local language, and ideally speak a 2nd European Language
• Excellent IT skills (Word/Excel/PowerPoint) and Customer/Sales orientation. CAD proficiency is an advantage.
• Previous working experience: experience in HVAC products and installation, especially for Datacentre or equivalent

How Do We Set You Up For Success

• You will become part of the best in class, diverse and vibrant sales community who truly enjoy growing together.
• From your day 1, you will access Vertiv Sales Academy training programs, accelerating your learning, and becoming an expert in our technology, industry trends and learning more on company processes, tools and technical skills.
• You will experience a knowledge sharing culture, also offering learning on the flow webinars, sales podcasts, drop-in learning sessions, along with continuous coaching opportunities and structured two-ways feedback.
• You will count on a deep collaboration with Sales and Engineering teams throughout the entire selling process.
• You may be required to travel abroad from time to time. Travel will occasionally require overnight stays.

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS:

Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High-Performance Culture

OUR BEHAVIORS

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Learn and Seek Out Development

The anticipated salary range for this role in London, UK is between £50.000 to £63.000 gross per year (based on a full-time working week). Certain roles may be eligible for variable compensation and benefits. Where applicable, a comprehensive overview of the full benefits package and any additional compensation will be provided during the recruitment process in accordance with local legal requirements. Compensation is determined based on objective, gender-neutral criteria, including skills, experience, and job responsibilities.

Vertiv is an Equal Opportunity/Affirmative Action employer.

We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [e-mail].